{"id":54325,"date":"2026-02-01T13:00:33","date_gmt":"2026-02-01T19:00:33","guid":{"rendered":"https:\/\/heartbeat.ai\/healthcare\/how-to-build-a-locums-call-list\/"},"modified":"2026-08-31T08:47:23","modified_gmt":"2026-08-31T13:47:23","slug":"how-to-build-a-locums-call-list","status":"publish","type":"post","link":"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/","title":{"rendered":"How to Build a Locums Call List (48-Hour Workflow for Urgent Coverage)"},"content":{"rendered":"<p class=\"article-last-updated\"><strong>Last updated:<\/strong> August 31, 2026<\/p>\n<p><img decoding=\"async\" loading=\"false\" class=\"aligncenter\" src=\"http:\/\/hc.heartbeat.ai\/wp-content\/webp-express\/webp-images\/uploads\/2026\/02\/how-to-build-a-locums-call-list-5d17aa2e.png.webp\" alt=\"54324\" \/><\/p>\n<p><strong>Ben Argeband, Founder &amp; CEO of Heartbeat.ai<\/strong> \u2014 tight, urgent, calming. Execute today; measure tomorrow.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">What\u2019s on this page:<\/p>\r\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Who_this_is_for\" >Who this is for<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Quick_Answer\" >Quick Answer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Framework_Target_%E2%86%92_Validate_%E2%86%92_Rank_%E2%86%92_Sprint_%E2%86%92_Refresh\" >Framework: Target \u2192 Validate \u2192 Rank \u2192 Sprint \u2192 Refresh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step-by-step_method\" >Step-by-step method<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_1_Write_the_%E2%80%9Cyes_profile%E2%80%9D_for_this_specific_coverage_gap\" >Step 1: Write the &#8220;yes profile&#8221; for this specific coverage gap<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_2_Build_your_initial_target_set\" >Step 2: Build your initial target set<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_3_Validate_numbers_before_you_burn_call_blocks\" >Step 3: Validate numbers before you burn call blocks<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_4_Rank_the_list_for_answer_likelihood\" >Step 4: Rank the list for answer likelihood<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_5_Sprint_outreach_in_a_48-hour_cadence_with_stop_rules\" >Step 5: Sprint outreach in a 48-hour cadence with stop rules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Call_outcome_taxonomy\" >Call outcome taxonomy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_6_Refresh_cadence_during_active_coverage\" >Step 6: Refresh cadence during active coverage<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#48-Hour_Timeline\" >48-Hour Timeline<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Weighted_Checklist\" >Weighted Checklist<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Outreach_Templates\" >Outreach Templates<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Same-day_coverage_call_opener_30_seconds\" >Same-day coverage call opener (30 seconds)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Availability_capture\" >Availability capture<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Short_follow-up_message_for_details_use_only_where_compliant\" >Short follow-up message for details (use only where compliant)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Voicemail_10_seconds\" >Voicemail (10 seconds)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Common_pitfalls\" >Common pitfalls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#How_to_improve_results\" >How to improve results<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Track_the_metrics_that_control_locums_speed\" >Track the metrics that control locums speed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Use_outcome-based_routing\" >Use outcome-based routing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Run_a_24%E2%80%9348_hour_refresh_rule_during_active_searches\" >Run a 24\u201348 hour refresh rule during active searches<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Protect_recruiter_time_with_a_daily_check\" >Protect recruiter time with a daily check<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Legal_and_ethical_use\" >Legal and ethical use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Evidence_and_trust_notes\" >Evidence and trust notes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#FAQs\" >FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#How_big_should_a_locums_call_list_be\" >How big should a locums call list be?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#When_should_I_refresh_a_locums_call_list\" >When should I refresh a locums call list?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#What_fields_must_be_in_a_locums_call_list\" >What fields must be in a locums call list?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#How_do_I_improve_connect_rate_on_locums_calls\" >How do I improve connect rate on locums calls?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Where_can_I_get_locum_tenens_physician_contact_data\" >Where can I get locum tenens physician contact data?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Next_steps\" >Next steps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#About_the_Author\" >About the Author<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"Who_this_is_for\"><\/span>Who this is for<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This is written for <strong>locum tenens<\/strong> recruiters who can&#8217;t afford dead dials: agency recruiters, in-house staffing teams, and physician recruiters working urgent coverage where the window to connect is measured in hours, not weeks.<\/p>\n<p>Locums calling has predictable friction. Physicians are in clinic, in procedures, or behind gatekeepers. Many are practice owners with narrow call windows, and availability shifts fast. A list built for this kind of work has to prioritize connectability and recency over sheer volume \u2014 names in a spreadsheet don&#8217;t move a search forward.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quick_Answer\"><\/span>Quick Answer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<dl>\n<dt>Core Answer<\/dt>\n<dd>To build a locums call list fast, target licensed-fit physicians, validate direct dials, rank by answer likelihood, sprint outreach in 48 hours, then refresh after no-answers or wrong-person signals.<\/dd>\n<dt>Best For<\/dt>\n<dd>Locum tenens recruiters who can&#8217;t afford dead dials.<\/dd>\n<\/dl>\n<blockquote>\n<p><strong>Compliance &amp; Safety<\/strong><\/p>\n<p>This method is for legitimate recruiting outreach only. Always respect candidate privacy, opt-out requests, and local data laws. Heartbeat does not provide medical advice or legal counsel.<\/p>\n<\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Framework_Target_%E2%86%92_Validate_%E2%86%92_Rank_%E2%86%92_Sprint_%E2%86%92_Refresh\"><\/span>Framework: Target \u2192 Validate \u2192 Rank \u2192 Sprint \u2192 Refresh<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A locums call list is a short, high-signal set of physicians with a realistic &#8220;yes&#8221; profile for the coverage gap, validated contact paths, and a refresh loop tied to outcomes. It&#8217;s not a static spreadsheet you keep dialing for weeks.<\/p>\n<ul>\n<li><strong>Target<\/strong>: narrow to physicians who can realistically say yes (license, specialty, schedule, travel).<\/li>\n<li><strong>Validate<\/strong>: confirm you&#8217;re calling the right person on a working number; capture consent\/opt-out notes.<\/li>\n<li><strong>Rank<\/strong>: prioritize the highest-probability calls first so your first hour is your best hour.<\/li>\n<li><strong>Sprint<\/strong>: run a tight 48-hour outreach cadence with stop rules.<\/li>\n<li><strong>Refresh<\/strong>: update the list based on live outcomes so tomorrow&#8217;s dials aren&#8217;t yesterday&#8217;s mistakes.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Step-by-step_method\"><\/span>Step-by-step method<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Step_1_Write_the_%E2%80%9Cyes_profile%E2%80%9D_for_this_specific_coverage_gap\"><\/span>Step 1: Write the &#8220;yes profile&#8221; for this specific coverage gap<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Before pulling data, write the minimum viable &#8220;yes profile&#8221; in one paragraph. For locums, it should include:<\/p>\n<ul>\n<li><strong>Specialty and setting<\/strong> (inpatient\/outpatient, procedures, call expectations).<\/li>\n<li><strong>State license<\/strong> requirement (must-have vs. &#8220;can start credentialing&#8221;).<\/li>\n<li><strong>Start window<\/strong> (same-day, this week, next month).<\/li>\n<li><strong>Schedule reality<\/strong> (nights, weekends, 7-on\/7-off, clinic hours).<\/li>\n<li><strong>Travel availability signals<\/strong> you&#8217;ll accept as &#8220;ready&#8221; \u2014 recent locums work, multi-state licensing, flexible schedule notes.<\/li>\n<\/ul>\n<p>Tighter targeting shrinks the list, but it buys speed-to-submittal because your first call block goes to people who can actually say yes instead of names that clearly won&#8217;t fit.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_2_Build_your_initial_target_set\"><\/span>Step 2: Build your initial target set<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Start with a source that gives you physician identity, practice context, and contactability together. If you&#8217;re using Heartbeat.ai, you can <a href=\"https:\/\/heartbeat.ai\/signup\">start free search &amp; preview data<\/a> and build a first-pass list without committing to a static export.<\/p>\n<p>Filters that matter for locums call lists:<\/p>\n<ul>\n<li><strong>License fit<\/strong>: active license in the needed state, or a documented path if the client will wait.<\/li>\n<li><strong>Role fit<\/strong>: physician type and subspecialty aligned to the coverage gap.<\/li>\n<li><strong>Geography<\/strong>: within travel tolerance \u2014 airport proximity often matters more than zip code.<\/li>\n<li><strong>Practice pattern<\/strong>: hospital-employed vs. private practice ownership, since owners have different decision cycles and call windows.<\/li>\n<li><strong>Recency<\/strong>: prioritize records with recent verification signals; older records are where dead dials hide.<\/li>\n<\/ul>\n<p>Minimum columns for a callable, measurable, refreshable list:<\/p>\n<ul>\n<li><strong>Physician<\/strong>: name and specialty\/subspecialty<\/li>\n<li><strong>License<\/strong>: state license status and license state(s)<\/li>\n<li><strong>Contact numbers<\/strong>: each labeled direct dial vs. main line, with a line-tested flag where available<\/li>\n<li><strong>Best call window<\/strong>: time-of-day note and time zone<\/li>\n<li><strong>Recency<\/strong>: last verified\/updated date for key fields<\/li>\n<li><strong>Availability<\/strong>: earliest start, schedule constraints, travel radius<\/li>\n<li><strong>Compliance notes<\/strong>: consent\/opt-out status and suppression reason if applicable<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Step_3_Validate_numbers_before_you_burn_call_blocks\"><\/span>Step 3: Validate numbers before you burn call blocks<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Locums calling fails when a phone number gets treated as a callable number without checking. You need <strong>phone validation<\/strong> and clear labeling for what you&#8217;re actually dialing.<\/p>\n<ul>\n<li><strong>Separate direct dial from main line.<\/strong> Keep both, but don&#8217;t confuse them.<\/li>\n<li><strong>Mark line tested<\/strong> where available so your team knows what&#8217;s been recently reachable.<\/li>\n<li><strong>Suppress wrong-person numbers<\/strong> immediately to prevent repeat mistakes.<\/li>\n<li><strong>Capture consent and opt-out<\/strong> notes in the record so future outreach respects preferences.<\/li>\n<\/ul>\n<p>For a deeper validation workflow you can hand to ops, see: <a href=\"http:\/\/heartbeat.ai\/resources\/data-quality-verification\/phone-validation-for-provider-direct-dials\/\">phone validation for provider direct dials<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_4_Rank_the_list_for_answer_likelihood\"><\/span>Step 4: Rank the list for answer likelihood<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Once you have a validated set, rank it so dial time goes to the highest-probability connects first. In Heartbeat.ai, this includes ranked mobile numbers by answer probability \u2014 use it to prioritize, then let your own outcomes override the model.<\/p>\n<p>A simple default priority order for urgent coverage: dial validated direct dials first, then sort by license fit, then best call window, then highest recency.<\/p>\n<p>Other ranking signals worth weighing:<\/p>\n<ul>\n<li><strong>Validated direct dial<\/strong> ahead of office lines, when appropriate and compliant.<\/li>\n<li><strong>Recent successful connects<\/strong> from your own team \u2014 your outcomes beat any generic score.<\/li>\n<li><strong>License and travel readiness<\/strong> \u2014 multi-state licensing, recent locums work, flexible schedule notes.<\/li>\n<li><strong>Time zone and call windows<\/strong> \u2014 don&#8217;t call during procedures, and don&#8217;t call clinic-heavy schedules mid-session.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Step_5_Sprint_outreach_in_a_48-hour_cadence_with_stop_rules\"><\/span>Step 5: Sprint outreach in a 48-hour cadence with stop rules<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The goal is a tight loop: dial, outcome, update, next best dial. Stop rules keep you from paying for the same mistake twice.<\/p>\n<ul>\n<li><strong>Refresh trigger<\/strong>: refresh the record after 2\u20133 no-answers or any wrong-person signal.<\/li>\n<li><strong>Stop rule<\/strong>: on &#8220;wrong specialty,&#8221; &#8220;wrong person,&#8221; or an opt-out request, suppress and move on.<\/li>\n<li><strong>Availability capture<\/strong>: every connect ends with a next step \u2014 send details, run a credentialing check, or schedule a callback.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Call_outcome_taxonomy\"><\/span>Call outcome taxonomy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Outcome label<\/th>\n<th>What it means<\/th>\n<th>What you do next<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Connected<\/td>\n<td>The call connected (includes voicemail systems). Human answer is tracked separately.<\/td>\n<td>Log it; if voicemail, follow your voicemail rule and move on.<\/td>\n<\/tr>\n<tr>\n<td>Human answer<\/td>\n<td>A person answered and you confirmed you&#8217;re speaking with the physician.<\/td>\n<td>Run the 20-second permission opener; capture availability and next step.<\/td>\n<\/tr>\n<tr>\n<td>Voicemail<\/td>\n<td>Connected to voicemail (not a human answer).<\/td>\n<td>Leave the 10-second message; schedule a second attempt in a different window.<\/td>\n<\/tr>\n<tr>\n<td>No answer<\/td>\n<td>Rang out or no pickup.<\/td>\n<td>After 2\u20133 no-answers, refresh before additional attempts.<\/td>\n<\/tr>\n<tr>\n<td>Wrong person<\/td>\n<td>Number does not reach the intended physician.<\/td>\n<td>Suppress that number immediately; refresh the record.<\/td>\n<\/tr>\n<tr>\n<td>Opt-out<\/td>\n<td>Physician requests no further contact via that channel.<\/td>\n<td>Confirm and suppress across future outreach; document the request.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>For list structure and what to store, see: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/locum-tenens-physician-contact-data\/\">locum tenens physician contact data<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_6_Refresh_cadence_during_active_coverage\"><\/span>Step 6: Refresh cadence during active coverage<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Locums lists decay fast because physicians change roles, numbers rotate, and gatekeepers shift. During an active urgent search, treat refresh as a daily habit rather than a quarterly project. For a cadence model you can hand to ops, see: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/provider-data-refresh-cadence\/\">provider data refresh cadence<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"48-Hour_Timeline\"><\/span>48-Hour Timeline<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Use this when the client says coverage is needed now. It&#8217;s designed to protect speed-to-submittal while keeping the list clean.<\/p>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Time box<\/th>\n<th>What you do<\/th>\n<th>Output<\/th>\n<th>Stop rules<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Hour 0\u20132<\/td>\n<td>Write the yes profile (license, schedule, travel). Pull an initial target set in Heartbeat.ai. Tag by state license and start-window feasibility.<\/td>\n<td>First-pass list with required fields: physician, specialty, state license, recency notes, contact numbers.<\/td>\n<td>If requirements are unclear, pause and get written confirmation from the client before dialing.<\/td>\n<\/tr>\n<tr>\n<td>Hour 2\u20136<\/td>\n<td>Run phone validation and label numbers as direct dial vs. main line; mark line tested where available.<\/td>\n<td>Callable list (validated) plus a suppression list (wrong person \/ opt-out).<\/td>\n<td>Any wrong-person signal \u2014 suppress immediately and refresh the record.<\/td>\n<\/tr>\n<tr>\n<td>Hour 6\u201324<\/td>\n<td>Rank and dial in priority order. Capture availability and travel constraints. Send a short details message to interested physicians.<\/td>\n<td>Connect outcomes, availability notes, next-step timestamps.<\/td>\n<td>After 2\u20133 no-answers, trigger refresh before more attempts.<\/td>\n<\/tr>\n<tr>\n<td>Hour 24\u201348<\/td>\n<td>Second pass: dial refreshed records first, then new adds. Push submittals and schedule credentialing checks.<\/td>\n<td>Submittals plus a clean list for day 3 if needed.<\/td>\n<td>If the job is filled, stop outreach and honor opt-outs across future searches.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Weighted_Checklist\"><\/span>Weighted Checklist<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Score each physician record before it earns a dial slot. This keeps a team from dialing simply because a name is on the list.<\/p>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Factor<\/th>\n<th>Weight<\/th>\n<th>What &#8220;good&#8221; looks like<\/th>\n<th>How to verify<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>State license fit<\/td>\n<td>30%<\/td>\n<td>Active license in required state (or documented path if client accepts).<\/td>\n<td>Check state license status and expiration; store license state(s) in the record.<\/td>\n<\/tr>\n<tr>\n<td>Contactability<\/td>\n<td>25%<\/td>\n<td>Direct dial available; number is validated; opt-out status known.<\/td>\n<td>Use phone validation plus your own call outcomes; mark consent\/opt-out notes.<\/td>\n<\/tr>\n<tr>\n<td>Recency<\/td>\n<td>20%<\/td>\n<td>Recently verified contact fields; not a stale profile.<\/td>\n<td>Track last verified date; refresh after no-answer\/wrong-person triggers.<\/td>\n<\/tr>\n<tr>\n<td>Availability likelihood<\/td>\n<td>15%<\/td>\n<td>Schedule flexibility, prior locums, travel readiness.<\/td>\n<td>Capture on connect; tag &#8220;can travel,&#8221; &#8220;weekends only,&#8221; &#8220;nights,&#8221; etc.<\/td>\n<\/tr>\n<tr>\n<td>Workflow fit<\/td>\n<td>10%<\/td>\n<td>Credentialing readiness and responsiveness.<\/td>\n<td>Time-to-respond and document turnaround from prior interactions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Keep a separate suppression list for numbers tied to opt-out requests so they don&#8217;t get re-imported later. If you must re-import, match on phone number and suppression reason first.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Outreach_Templates\"><\/span>Outreach Templates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A same-day script pack, an availability note template, and stop rules you can paste into your ATS\/CRM. This keeps outreach consistent across a team without it turning into spam.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Same-day_coverage_call_opener_30_seconds\"><\/span>Same-day coverage call opener (30 seconds)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Goal:<\/strong> confirm identity, earn permission, and get availability fast.<\/p>\n<ul>\n<li><strong>You:<\/strong> &#8220;Dr. [Last], this is [Name]. I&#8217;m calling about a locum tenens coverage need in [State]. Is now an okay time for 20 seconds?&#8221;<\/li>\n<li><strong>If yes:<\/strong> &#8220;We have [Setting] coverage starting [Start window]. Are you open to hearing details if it fits your schedule and license?&#8221;<\/li>\n<li><strong>If no:<\/strong> &#8220;Understood \u2014 what&#8217;s the best time today or tomorrow for a 2-minute call?&#8221;<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Availability_capture\"><\/span>Availability capture<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Ask:<\/strong> &#8220;If it&#8217;s a fit, what&#8217;s your earliest start date, and what days are you willing to work?&#8221;<\/p>\n<p><strong>ATS\/CRM note template (copy\/paste):<\/strong><\/p>\n<p><em>Availability:<\/em> Earliest start: __ \/ Preferred schedule: __ \/ Nights: Y\/N \/ Weekends: Y\/N \/ Call: __ \/ Travel radius: __ \/ License states: __ \/ Credentialing docs ready: Y\/N \/ Best callback window: __ \/ Consent\/opt-out notes: __<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Short_follow-up_message_for_details_use_only_where_compliant\"><\/span>Short follow-up message for details (use only where compliant)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&#8220;Dr. [Last] \u2014 per our call, sending the [Facility\/City] locums details. What&#8217;s the best email to send the schedule\/rate and credentialing checklist?&#8221;<\/p>\n<p><strong>Stop rule:<\/strong> if they request opt-out, confirm and suppress across future outreach.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Voicemail_10_seconds\"><\/span>Voicemail (10 seconds)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&#8220;Dr. [Last], [Name] calling about a locums coverage need in [State] starting [Window]. If you&#8217;re open, call me at [Number]. If not, tell me and I&#8217;ll close it out.&#8221;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_pitfalls\"><\/span>Common pitfalls<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Calling unvalidated numbers first.<\/strong> You burn your best call block on the lowest-probability dials. Validate and label numbers before the sprint.<\/li>\n<li><strong>Not separating main line from direct dial.<\/strong> Main lines create false confidence. Keep them, but don&#8217;t treat them as urgent-coverage channels.<\/li>\n<li><strong>Ignoring refresh triggers.<\/strong> In locums, a no-answer is data. Refresh after 2\u20133 no-answers or any wrong-person signal.<\/li>\n<li><strong>Not capturing availability in a structured way.<\/strong> If you can&#8217;t search your own notes for &#8220;weekends only&#8221; or &#8220;can start Monday,&#8221; you&#8217;ll re-ask the same questions and slow down submittals.<\/li>\n<li><strong>Over-dialing the same record.<\/strong> More attempts on stale data doesn&#8217;t create more connects \u2014 it creates wasted time and avoidable complaints.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"How_to_improve_results\"><\/span>How to improve results<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Most teams win margin here not by dialing more, but by dialing smarter and adjusting faster based on what the calls actually show.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Track_the_metrics_that_control_locums_speed\"><\/span>Track the metrics that control locums speed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Speed-to-submittal<\/strong> = time from first outreach attempt (first dial\/email) to first submittal sent to the client for that requisition.<\/li>\n<li><strong>Connect rate<\/strong> = connected calls \/ total dials (per 100 dials).<\/li>\n<li><strong>Answer rate<\/strong> = human answers \/ connected calls (per 100 connected calls).<\/li>\n<\/ul>\n<p>Log every dial outcome \u2014 connected, human answer, voicemail, no answer, wrong person, opt-out \u2014 and keep &#8220;connected&#8221; separate from &#8220;human answer&#8221; so answer rate stays consistent across the team.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Use_outcome-based_routing\"><\/span>Use outcome-based routing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>After each 30\u201360 minute block, sort your list by: (1) validated direct dials not yet attempted, (2) refreshed records, (3) second attempts, (4) everything else.<\/li>\n<li>Promote records with positive signals \u2014 asked for details, gave a callback window, confirmed license.<\/li>\n<li>Demote or suppress records with negative signals \u2014 wrong person, opt-out, wrong specialty.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Run_a_24%E2%80%9348_hour_refresh_rule_during_active_searches\"><\/span>Run a 24\u201348 hour refresh rule during active searches<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For urgent coverage, treat refresh as a rule rather than a suggestion. While a search is active, refresh the callable fields \u2014 number validity, best call window, availability \u2014 inside 24\u201348 hours. For the operational model, see: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/provider-data-refresh-cadence\/\">provider data refresh cadence<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Protect_recruiter_time_with_a_daily_check\"><\/span>Protect recruiter time with a daily check<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When urgency spikes, teams brute-force the list. That&#8217;s how sloppy notes, repeated dials, and avoidable compliance risk creep in. A short end-of-day check helps:<\/p>\n<ul>\n<li>Did we suppress wrong-person numbers immediately?<\/li>\n<li>Did we stop outreach when someone asked to opt out?<\/li>\n<li>Did we refresh after repeated no-answers instead of re-dialing blindly?<\/li>\n<li>Did we capture availability in a searchable format?<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Legal_and_ethical_use\"><\/span>Legal and ethical use<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Build compliance into the list itself, not as an afterthought:<\/p>\n<ul>\n<li><strong>Consent and opt-out:<\/strong> store opt-out requests and honor them across future searches.<\/li>\n<li><strong>Purpose limitation:<\/strong> contact physicians for recruiting outreach tied to real opportunities, not vague marketing.<\/li>\n<li><strong>Minimize data:<\/strong> keep what&#8217;s needed to recruit \u2014 role fit, license, availability, contactability \u2014 and avoid unnecessary sensitive data.<\/li>\n<li><strong>Know the rules for calling and messaging:<\/strong> outreach method may be regulated depending on jurisdiction and context.<\/li>\n<\/ul>\n<p>Baseline reference for U.S. calling\/messaging compliance: <a href=\"https:\/\/www.fcc.gov\/general\/telephone-consumer-protection-act-1991-tcpa\">FCC overview of the Telephone Consumer Protection Act (TCPA)<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Evidence_and_trust_notes\"><\/span>Evidence and trust notes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>What&#8217;s being optimized here is operational reality: list decay, connectability, and speed-to-submittal. For how Heartbeat.ai approaches data sourcing, validation, and quality controls, see: <a href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/\">how Heartbeat validates and refreshes provider data<\/a>.<\/p>\n<ul>\n<li><strong>What &#8220;line tested&#8221; means:<\/strong> a workflow label indicating the number has a recent reachability signal \u2014 not a guarantee a future call will connect.<\/li>\n<li><strong>What &#8220;recency&#8221; means:<\/strong> the last time key fields, like phone number and role context, were verified or updated. Live call outcomes should trigger refresh and suppression.<\/li>\n<\/ul>\n<p>If you want the broader sourcing workflow that feeds this call-list method, see: <a href=\"http:\/\/heartbeat.ai\/resources\/physician-recruiting\/locum-tenens-sourcing-playbook\/\">locum tenens sourcing playbook<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_big_should_a_locums_call_list_be\"><\/span>How big should a locums call list be?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Big enough to keep your next 48 hours full with callable records. Start smaller with higher validation and recency, then expand only after you&#8217;ve exhausted the top-ranked segment.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"When_should_I_refresh_a_locums_call_list\"><\/span>When should I refresh a locums call list?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Refresh after 2\u20133 no-answers or any wrong-person signal, and run a 24\u201348 hour refresh rule during active urgent coverage searches.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_fields_must_be_in_a_locums_call_list\"><\/span>What fields must be in a locums call list?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>At minimum: physician name, specialty, state license status, best call window, validated phone numbers (labeled), recency\/last verified date, availability notes, and consent\/opt-out status.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_do_I_improve_connect_rate_on_locums_calls\"><\/span>How do I improve connect rate on locums calls?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Validate and label numbers, rank your dials, call in realistic windows, and suppress wrong-person numbers immediately. Track connect rate as connected calls divided by total dials (per 100 dials) so improvement is visible week over week.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Where_can_I_get_locum_tenens_physician_contact_data\"><\/span>Where can I get locum tenens physician contact data?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use a source that supports verification, suppression, and refresh \u2014 static lists decay fast. If you&#8217;re evaluating options, start with <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/locum-tenens-physician-contact-data\/\">locum tenens physician contact data<\/a> and then <a href=\"https:\/\/heartbeat.ai\/signup\">start free search &amp; preview data<\/a> to build a targeted list for your current requisition.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Next_steps\"><\/span>Next steps<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Build your first targeted list and <a href=\"https:\/\/heartbeat.ai\/signup\">start free search &amp; preview data<\/a> in Heartbeat.ai.<\/li>\n<li>Operationalize validation with your team: <a href=\"http:\/\/heartbeat.ai\/resources\/data-quality-verification\/phone-validation-for-provider-direct-dials\/\">phone validation for provider direct dials<\/a>.<\/li>\n<li>Set your ongoing refresh SOP: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/provider-data-refresh-cadence\/\">provider data refresh cadence<\/a>.<\/li>\n<\/ul>\n<p>Run this workflow consistently and the time saved on dead dials turns into more real conversations \u2014 and more submittals.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><b>About the Author<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"http:\/\/heartbeat.ai\/resources\/author\/ben-argeband\"><span style=\"font-weight: 400;\">Ben Argeband<\/span><\/a><span style=\"font-weight: 400;\"> is the Founder and CEO of Swordfish.ai and Heartbeat.ai. With deep expertise in data and SaaS, he has built two successful platforms trusted by over 50,000 sales and recruitment professionals. Ben&#8217;s mission is to help teams find direct contact information for hard-to-reach professionals and decision-makers, providing the shortest route to their next win. Connect with Ben on <\/span><a href=\"https:\/\/www.linkedin.com\/in\/ben-m-argeband-2427a8a3\/\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><br \/>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Article\",\"articleSection\":\"Resources\",\"author\":{\"@type\":\"Person\",\"jobTitle\":\"Founder & CEO of Heartbeat.ai\",\"name\":\"Ben Argeband\"},\"headline\":\"How to Build a Locums Call List (48-Hour Workflow for Urgent Coverage)\",\"inLanguage\":\"en\",\"keywords\":[\"build a locums call list\",\"locum tenens\",\"physician\",\"state license\",\"phone validation\",\"line tested\",\"recency\",\"refresh cadence\",\"consent\",\"opt-out\"],\"mainEntityOfPage\":{\"@id\":\"https:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/\",\"@type\":\"WebPage\"},\"publisher\":{\"@type\":\"Organization\",\"name\":\"Heartbeat.ai\"}}<\/script><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Big enough to keep your next 48 hours full with callable records. 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