{"id":54325,"date":"2026-02-01T13:00:33","date_gmt":"2026-02-01T19:00:33","guid":{"rendered":"https:\/\/heartbeat.ai\/healthcare\/how-to-build-a-locums-call-list\/"},"modified":"2026-02-27T13:34:58","modified_gmt":"2026-02-27T19:34:58","slug":"how-to-build-a-locums-call-list","status":"publish","type":"post","link":"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/","title":{"rendered":"How to Build a Locums Call List (48-Hour Workflow for Urgent Coverage)"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"false\" class=\"aligncenter\" src=\"http:\/\/hc.heartbeat.ai\/wp-content\/webp-express\/webp-images\/uploads\/2026\/02\/how-to-build-a-locums-call-list-5d17aa2e.png.webp\" alt=\"54324\" \/><\/p>\n<h1>How to build a locums call list<\/h1>\n<p><strong>Ben Argeband, Founder &amp; CEO of Heartbeat.ai<\/strong> \u2014 Tight, urgent, calming. Execute today; measure tomorrow.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" >What&rsquo;s on this page:<\/p>\r\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Who_this_is_for\" title=\"Who this is for\">Who this is for<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Quick_Answer\" title=\"Quick Answer\">Quick Answer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Framework_The_48-Hour_Locums_Call_List_Target_%E2%86%92_Validate_%E2%86%92_Rank_%E2%86%92_Sprint_%E2%86%92_Refresh\" title=\"Framework: The 48-Hour Locums Call List: Target \u2192 Validate \u2192 Rank \u2192 Sprint \u2192 Refresh\">Framework: The 48-Hour Locums Call List: Target \u2192 Validate \u2192 Rank \u2192 Sprint \u2192 Refresh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step-by-step_method\" title=\"Step-by-step method\">Step-by-step method<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_1_Write_the_%E2%80%9Cyes_profile%E2%80%9D_for_this_specific_coverage_gap_10_minutes\" title=\"Step 1: Write the \u201cyes profile\u201d for this specific coverage gap (10 minutes)\">Step 1: Write the \u201cyes profile\u201d for this specific coverage gap (10 minutes)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_2_Build_your_initial_target_set_30%E2%80%9360_minutes\" title=\"Step 2: Build your initial target set (30\u201360 minutes)\">Step 2: Build your initial target set (30\u201360 minutes)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_3_Validate_numbers_before_you_burn_call_blocks_30%E2%80%9390_minutes\" title=\"Step 3: Validate numbers before you burn call blocks (30\u201390 minutes)\">Step 3: Validate numbers before you burn call blocks (30\u201390 minutes)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_4_Rank_the_list_for_answer_likelihood_so_your_first_hour_is_your_best_hour\" title=\"Step 4: Rank the list for answer likelihood (so your first hour is your best hour)\">Step 4: Rank the list for answer likelihood (so your first hour is your best hour)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_5_Sprint_outreach_in_a_48-hour_cadence_with_stop_rules\" title=\"Step 5: Sprint outreach in a 48-hour cadence with stop rules\">Step 5: Sprint outreach in a 48-hour cadence with stop rules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Call_outcome_taxonomy_so_your_metrics_dont_lie\" title=\"Call outcome taxonomy (so your metrics don\u2019t lie)\">Call outcome taxonomy (so your metrics don\u2019t lie)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Step_6_Refresh_cadence_daily_during_active_coverage\" title=\"Step 6: Refresh cadence (daily during active coverage)\">Step 6: Refresh cadence (daily during active coverage)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Micro-Asset_48-Hour_Timeline\" title=\"Micro-Asset: 48-Hour Timeline\">Micro-Asset: 48-Hour Timeline<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Weighted_Checklist\" title=\"Weighted Checklist:\">Weighted Checklist:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Outreach_Templates\" title=\"Outreach Templates:\">Outreach Templates:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Same-day_coverage_call_opener_30_seconds\" title=\"Same-day coverage call opener (30 seconds)\">Same-day coverage call opener (30 seconds)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Availability_capture_ask_note_template\" title=\"Availability capture (ask + note template)\">Availability capture (ask + note template)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Short_follow-up_message_for_details_use_only_where_compliant\" title=\"Short follow-up message for details (use only where compliant)\">Short follow-up message for details (use only where compliant)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Voicemail_10_seconds\" title=\"Voicemail (10 seconds)\">Voicemail (10 seconds)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Common_pitfalls\" title=\"Common pitfalls\">Common pitfalls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#How_to_improve_results\" title=\"How to improve results\">How to improve results<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Define_and_track_the_metrics_that_control_locums_speed\" title=\"Define and track the metrics that control locums speed\">Define and track the metrics that control locums speed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Use_outcome-based_routing_your_list_should_change_after_every_call_block\" title=\"Use outcome-based routing (your list should change after every call block)\">Use outcome-based routing (your list should change after every call block)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Run_a_24%E2%80%9348_hour_refresh_rule_during_active_searches\" title=\"Run a 24\u201348 hour refresh rule during active searches\">Run a 24\u201348 hour refresh rule during active searches<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Protect_recruiter_time_with_a_daily_burnout_check\" title=\"Protect recruiter time with a daily burnout check\">Protect recruiter time with a daily burnout check<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Legal_and_ethical_use\" title=\"Legal and ethical use\">Legal and ethical use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Evidence_and_trust_notes\" title=\"Evidence and trust notes\">Evidence and trust notes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#FAQs\" title=\"FAQs\">FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#How_big_should_a_locums_call_list_be\" title=\"How big should a locums call list be?\">How big should a locums call list be?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#When_should_I_refresh_a_locums_call_list\" title=\"When should I refresh a locums call list?\">When should I refresh a locums call list?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#What_fields_must_be_in_a_locums_call_list\" title=\"What fields must be in a locums call list?\">What fields must be in a locums call list?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#How_do_I_improve_connect_rate_on_locums_calls\" title=\"How do I improve connect rate on locums calls?\">How do I improve connect rate on locums calls?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Where_can_I_get_locum_tenens_physician_contact_data\" title=\"Where can I get locum tenens physician contact data?\">Where can I get locum tenens physician contact data?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#Next_steps\" title=\"Next steps\">Next steps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/#About_the_Author\" title=\"About the Author\">About the Author<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"Who_this_is_for\"><\/span>Who this is for<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This is for <strong>locum tenens<\/strong> recruiters who can\u2019t afford dead dials: agency recruiters, in-house staffing teams, and physician recruiters working urgent coverage where the window to connect is measured in hours, not weeks.<\/p>\n<p>Locums calling has predictable friction: physicians are in clinic, in procedures, or behind gatekeepers; many are practice owners with limited call windows; and availability changes fast. Your list has to be built for <strong>connectability<\/strong> and <strong>recency<\/strong>, not just \u201cnames in a spreadsheet.\u201d<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quick_Answer\"><\/span>Quick Answer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<dl>\n<dt>Core Answer<\/dt>\n<dd>To build a locums call list fast, target licensed-fit physicians, validate direct dials, rank by answer likelihood, sprint outreach in 48 hours, then refresh after no-answers or wrong-person signals.<\/dd>\n<dt>Key Statistic<\/dt>\n<dd><strong>Heartbeat observed typicals:<\/strong> placements per 100\u2013200 outreach attempts (calls\/messages\/emails), tracked alongside speed-to-submittal.<\/dd>\n<dt>Best For<\/dt>\n<dd>Locum tenens recruiters who can\u2019t afford dead dials.<\/dd>\n<\/dl>\n<blockquote>\n<p><strong>Compliance &amp; Safety<\/strong><\/p>\n<p>This method is for legitimate recruiting outreach only. Always respect candidate privacy, opt-out requests, and local data laws. Heartbeat does not provide medical advice or legal counsel.<\/p>\n<\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Framework_The_48-Hour_Locums_Call_List_Target_%E2%86%92_Validate_%E2%86%92_Rank_%E2%86%92_Sprint_%E2%86%92_Refresh\"><\/span>Framework: The 48-Hour Locums Call List: Target \u2192 Validate \u2192 Rank \u2192 Sprint \u2192 Refresh<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A locums call list is a short, high-signal set of physicians with (1) a realistic \u201cyes\u201d profile for the coverage gap, (2) validated contact paths, and (3) a refresh loop tied to outcomes. It is not a static spreadsheet you keep dialing for weeks.<\/p>\n<ul>\n<li><strong>Target<\/strong>: narrow to physicians who can realistically say yes (license, specialty, schedule, travel).<\/li>\n<li><strong>Validate<\/strong>: confirm you\u2019re calling the right person on a working number; capture consent\/opt-out notes.<\/li>\n<li><strong>Rank<\/strong>: prioritize the highest-probability calls first so your first hour is your best hour.<\/li>\n<li><strong>Sprint<\/strong>: run a tight 48-hour outreach cadence with stop rules.<\/li>\n<li><strong>Refresh<\/strong>: update the list based on live outcomes so tomorrow\u2019s dials aren\u2019t yesterday\u2019s mistakes.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Step-by-step_method\"><\/span>Step-by-step method<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Step_1_Write_the_%E2%80%9Cyes_profile%E2%80%9D_for_this_specific_coverage_gap_10_minutes\"><\/span>Step 1: Write the \u201cyes profile\u201d for this specific coverage gap (10 minutes)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Before you pull data, write the minimum viable \u201cyes profile\u201d in one paragraph. For locums, it should include:<\/p>\n<ul>\n<li><strong>Specialty + setting<\/strong> (inpatient\/outpatient, procedures, call expectations).<\/li>\n<li><strong>State license<\/strong> requirement (must-have vs \u201ccan start credentialing\u201d).<\/li>\n<li><strong>Start window<\/strong> (same-day, this week, next month).<\/li>\n<li><strong>Schedule reality<\/strong> (nights, weekends, 7-on\/7-off, clinic hours).<\/li>\n<li><strong>Travel availability signals<\/strong> you\u2019ll accept as \u201cready\u201d (recent locums, multi-state licensing, flexible schedule notes).<\/li>\n<\/ul>\n<p><strong>The trade-off is\u2026<\/strong> tighter targeting reduces list size, but it increases speed-to-submittal because you spend your first call block on people who can actually say yes.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_2_Build_your_initial_target_set_30%E2%80%9360_minutes\"><\/span>Step 2: Build your initial target set (30\u201360 minutes)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Start with a source that can give you physician identity, practice context, and contactability. If you\u2019re using Heartbeat.ai, you can <a href=\"https:\/\/heartbeat.ai\/signup\">start free search &amp; preview data<\/a> and build a first-pass list without committing to a static export.<\/p>\n<p>Filters that matter for locums call lists:<\/p>\n<ul>\n<li><strong>License fit<\/strong>: active license in the needed state (or a documented path if the client will wait).<\/li>\n<li><strong>Role fit<\/strong>: physician type and subspecialty aligned to the coverage gap.<\/li>\n<li><strong>Geography<\/strong>: within travel tolerance (airport proximity often matters more than zip code).<\/li>\n<li><strong>Practice pattern<\/strong>: hospital-employed vs private practice ownership (owners have different decision cycles and call windows).<\/li>\n<li><strong>Recency<\/strong>: prioritize records with recent verification signals; older records are where dead dials hide.<\/li>\n<\/ul>\n<p><strong>Minimum columns for your locums call list<\/strong> (so it\u2019s callable, measurable, and refreshable):<\/p>\n<ul>\n<li><strong>Physician<\/strong>: name + specialty\/subspecialty<\/li>\n<li><strong>License<\/strong>: state license status + license state(s)<\/li>\n<li><strong>Contact numbers<\/strong>: each number labeled (direct dial vs main line) + line tested flag where available<\/li>\n<li><strong>Best call window<\/strong>: time-of-day note (and time zone)<\/li>\n<li><strong>Recency<\/strong>: last verified\/updated date for key fields<\/li>\n<li><strong>Availability<\/strong>: earliest start + schedule constraints + travel radius<\/li>\n<li><strong>Compliance notes<\/strong>: consent\/opt-out status + suppression reason if applicable<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Step_3_Validate_numbers_before_you_burn_call_blocks_30%E2%80%9390_minutes\"><\/span>Step 3: Validate numbers before you burn call blocks (30\u201390 minutes)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Locums calling fails when you treat \u201ca phone number\u201d as \u201ca callable number.\u201d You need <strong>phone validation<\/strong> and clear labeling for what you\u2019re dialing.<\/p>\n<ul>\n<li><strong>Separate direct dial vs main line<\/strong>. Keep both, but don\u2019t confuse them.<\/li>\n<li><strong>Mark line tested<\/strong> where available so your team knows what\u2019s been recently reachable.<\/li>\n<li><strong>Suppress wrong-person numbers<\/strong> immediately to prevent repeat mistakes.<\/li>\n<li><strong>Capture consent and opt-out<\/strong> notes in the record so future outreach respects preferences.<\/li>\n<\/ul>\n<p>For a deeper validation workflow you can hand to ops, use: <a href=\"http:\/\/heartbeat.ai\/resources\/data-quality-verification\/phone-validation-for-provider-direct-dials\/\">phone validation for provider direct dials<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_4_Rank_the_list_for_answer_likelihood_so_your_first_hour_is_your_best_hour\"><\/span>Step 4: Rank the list for answer likelihood (so your first hour is your best hour)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Once you have a validated set, rank it so dial time goes to the highest-probability connects first. In Heartbeat.ai, this includes <strong>ranked mobile numbers by answer probability<\/strong> (use it to prioritize, then let your outcomes override everything).<\/p>\n<p><strong>Default priority order<\/strong> (simple and effective for urgent coverage): dial validated direct dials first, then sort by license fit, then best call window, then highest recency.<\/p>\n<p>Practical ranking signals for locums:<\/p>\n<ul>\n<li><strong>Validated direct dial<\/strong> ahead of office lines (when appropriate and compliant).<\/li>\n<li><strong>Recent successful connects<\/strong> from your own team (your outcomes beat any generic score).<\/li>\n<li><strong>License + travel readiness<\/strong> (multi-state, recent locums, flexible schedule notes).<\/li>\n<li><strong>Time zone + call windows<\/strong> (don\u2019t call during procedures; don\u2019t call clinic-heavy schedules mid-session).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Step_5_Sprint_outreach_in_a_48-hour_cadence_with_stop_rules\"><\/span>Step 5: Sprint outreach in a 48-hour cadence with stop rules<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Your goal is a tight loop: dial \u2192 outcome \u2192 update \u2192 next best dial. Use stop rules so you don\u2019t keep paying for the same mistake.<\/p>\n<ul>\n<li><strong>Refresh trigger<\/strong>: refresh the record after <strong>2\u20133 no-answers<\/strong> or <strong>any wrong-person signal<\/strong>.<\/li>\n<li><strong>Stop rule<\/strong>: if you get \u201cwrong specialty,\u201d \u201cwrong person,\u201d or an opt-out request, suppress and move on.<\/li>\n<li><strong>Availability capture<\/strong>: every connect ends with a next step (send details, credentialing check, or a scheduled callback).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Call_outcome_taxonomy_so_your_metrics_dont_lie\"><\/span>Call outcome taxonomy (so your metrics don\u2019t lie)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Outcome label<\/th>\n<th>What it means<\/th>\n<th>What you do next<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Connected<\/td>\n<td>The call connected (includes voicemail systems). Human answer is tracked separately.<\/td>\n<td>Log it; if voicemail, follow your voicemail rule and move on.<\/td>\n<\/tr>\n<tr>\n<td>Human answer<\/td>\n<td>A person answered and you confirmed you\u2019re speaking with the physician.<\/td>\n<td>Run the 20-second permission opener; capture availability and next step.<\/td>\n<\/tr>\n<tr>\n<td>Voicemail<\/td>\n<td>Connected to voicemail (not a human answer).<\/td>\n<td>Leave the 10-second message; schedule a second attempt in a different window.<\/td>\n<\/tr>\n<tr>\n<td>No answer<\/td>\n<td>Rang out or no pickup.<\/td>\n<td>After 2\u20133 no-answers, refresh before additional attempts.<\/td>\n<\/tr>\n<tr>\n<td>Wrong person<\/td>\n<td>Number does not reach the intended physician.<\/td>\n<td>Suppress that number immediately; refresh the record.<\/td>\n<\/tr>\n<tr>\n<td>Opt-out<\/td>\n<td>Physician requests no further contact via that channel.<\/td>\n<td>Confirm and suppress across future outreach; document the request.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>For list structure and what to store, see: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/locum-tenens-physician-contact-data\/\">locum tenens physician contact data<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_6_Refresh_cadence_daily_during_active_coverage\"><\/span>Step 6: Refresh cadence (daily during active coverage)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Locums lists decay fast because physicians change roles, numbers rotate, and gatekeepers shift. During an active urgent search, treat refresh as a daily habit, not a quarterly project. If you need a cadence model you can hand to ops, use: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/provider-data-refresh-cadence\/\">provider data refresh cadence<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Micro-Asset_48-Hour_Timeline\"><\/span>Micro-Asset: 48-Hour Timeline<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Use this when the client says \u201cwe need coverage now.\u201d It\u2019s designed to protect speed-to-submittal while keeping your list clean.<\/p>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Time box<\/th>\n<th>What you do<\/th>\n<th>Output<\/th>\n<th>Stop rules<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Hour 0\u20132<\/td>\n<td>Write the yes profile (license, schedule, travel). Pull initial target set in Heartbeat.ai. Tag by state license and start-window feasibility.<\/td>\n<td>First-pass list with required fields: physician, specialty, state license, recency notes, contact numbers.<\/td>\n<td>If requirements are unclear, pause and get written confirmation from the client before dialing.<\/td>\n<\/tr>\n<tr>\n<td>Hour 2\u20136<\/td>\n<td>Run phone validation and label numbers as direct dial vs main line; mark line tested where available.<\/td>\n<td>Callable list (validated) + suppression list (wrong person \/ opt-out).<\/td>\n<td>Any wrong-person signal \u2192 suppress immediately and refresh the record.<\/td>\n<\/tr>\n<tr>\n<td>Hour 6\u201324<\/td>\n<td>Rank and dial in priority order. Capture availability and travel constraints. Send a short details message to interested physicians.<\/td>\n<td>Connect outcomes + availability notes + next-step timestamps.<\/td>\n<td>After 2\u20133 no-answers, trigger refresh before more attempts.<\/td>\n<\/tr>\n<tr>\n<td>Hour 24\u201348<\/td>\n<td>Second pass: dial refreshed records first, then new adds. Push submittals and schedule credentialing checks.<\/td>\n<td>Submittals + clean list for day 3 if needed.<\/td>\n<td>If the job is filled, stop outreach and honor opt-outs across future searches.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Weighted_Checklist\"><\/span>Weighted Checklist:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Score each physician record before it earns a dial slot. This keeps your team from \u201cdialing because it\u2019s there.\u201d<\/p>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Factor<\/th>\n<th>Weight<\/th>\n<th>What \u201cgood\u201d looks like<\/th>\n<th>How to verify<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>State license fit<\/td>\n<td>30%<\/td>\n<td>Active license in required state (or documented path if client accepts).<\/td>\n<td>Check state license status and expiration; store license state(s) in the record.<\/td>\n<\/tr>\n<tr>\n<td>Contactability<\/td>\n<td>25%<\/td>\n<td>Direct dial available; number is validated; opt-out status known.<\/td>\n<td>Use phone validation + your own call outcomes; mark consent\/opt-out notes.<\/td>\n<\/tr>\n<tr>\n<td>Recency<\/td>\n<td>20%<\/td>\n<td>Recently verified contact fields; not a stale profile.<\/td>\n<td>Track last verified date; refresh after no-answer\/wrong-person triggers.<\/td>\n<\/tr>\n<tr>\n<td>Availability likelihood<\/td>\n<td>15%<\/td>\n<td>Schedule flexibility, prior locums, travel readiness.<\/td>\n<td>Capture on connect; tag \u201ccan travel,\u201d \u201cweekends only,\u201d \u201cnights,\u201d etc.<\/td>\n<\/tr>\n<tr>\n<td>Workflow fit<\/td>\n<td>10%<\/td>\n<td>Credentialing readiness and responsiveness.<\/td>\n<td>Time-to-respond and document turnaround from prior interactions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Operational note: keep a separate suppression list for numbers tied to opt-out requests so you don\u2019t re-import them later. If you must re-import, match on phone number and suppression reason first.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Outreach_Templates\"><\/span>Outreach Templates:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Same-day script pack + availability note template + stop rules you can paste into your ATS\/CRM. This is the fastest way to keep outreach consistent across a team without turning it into spam.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Same-day_coverage_call_opener_30_seconds\"><\/span>Same-day coverage call opener (30 seconds)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Goal:<\/strong> confirm identity, earn permission, and get availability fast.<\/p>\n<ul>\n<li><strong>You:<\/strong> \u201cDr. [Last], this is [Name]. I\u2019m calling about a locum tenens coverage need in [State]. Is now an okay time for 20 seconds?\u201d<\/li>\n<li><strong>If yes:<\/strong> \u201cWe have [Setting] coverage starting [Start window]. Are you open to hearing details if it fits your schedule and license?\u201d<\/li>\n<li><strong>If no:<\/strong> \u201cUnderstood\u2014what\u2019s the best time today or tomorrow for a 2-minute call?\u201d<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Availability_capture_ask_note_template\"><\/span>Availability capture (ask + note template)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Ask:<\/strong> \u201cIf it\u2019s a fit, what\u2019s your earliest start date, and what days are you willing to work?\u201d<\/p>\n<p><strong>ATS\/CRM note template (copy\/paste):<\/strong><\/p>\n<p><em>Availability:<\/em> Earliest start: __ \/ Preferred schedule: __ \/ Nights: Y\/N \/ Weekends: Y\/N \/ Call: __ \/ Travel radius: __ \/ License states: __ \/ Credentialing docs ready: Y\/N \/ Best callback window: __ \/ Consent\/opt-out notes: __<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Short_follow-up_message_for_details_use_only_where_compliant\"><\/span>Short follow-up message for details (use only where compliant)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u201cDr. [Last]\u2014per our call, sending the [Facility\/City] locums details. What\u2019s the best email to send the schedule\/rate and credentialing checklist?\u201d<\/p>\n<p><strong>Stop rule:<\/strong> If they request opt-out, confirm and suppress across future outreach.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Voicemail_10_seconds\"><\/span>Voicemail (10 seconds)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u201cDr. [Last], [Name] calling about a locums coverage need in [State] starting [Window]. If you\u2019re open, call me at [Number]. If not, tell me and I\u2019ll close it out.\u201d<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_pitfalls\"><\/span>Common pitfalls<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Calling unvalidated numbers first.<\/strong> You burn your best call block on the lowest-probability dials. Validate and label numbers before the sprint.<\/li>\n<li><strong>Not separating main line from direct dial.<\/strong> Main lines create false confidence. Keep them, but don\u2019t treat them as urgent-coverage channels.<\/li>\n<li><strong>Ignoring refresh triggers.<\/strong> In locums, \u201cno answer\u201d is data. Refresh after 2\u20133 no-answers or any wrong-person signal.<\/li>\n<li><strong>Not capturing availability in a structured way.<\/strong> If you can\u2019t search your own notes for \u201cweekends only\u201d or \u201ccan start Monday,\u201d you\u2019ll re-ask the same questions and slow down submittals.<\/li>\n<li><strong>Over-dialing the same record.<\/strong> More attempts on stale data doesn\u2019t create more connects; it creates more wasted time and more complaints.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"How_to_improve_results\"><\/span>How to improve results<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Most teams win margin here: not by dialing more, but by dialing smarter and learning faster.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Define_and_track_the_metrics_that_control_locums_speed\"><\/span>Define and track the metrics that control locums speed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Speed-to-submittal<\/strong> = time from first outreach attempt (first dial\/email) to first submittal sent to the client for that requisition.<\/li>\n<li><strong>Connect Rate<\/strong> = connected calls \/ total dials (per 100 dials).<\/li>\n<li><strong>Answer Rate<\/strong> = human answers \/ connected calls (per 100 connected calls).<\/li>\n<\/ul>\n<p><strong>Measure this by\u2026<\/strong> logging every dial outcome (connected, human answer, voicemail, no answer, wrong person, opt-out) and keeping \u201cconnected\u201d separate from \u201chuman answer\u201d so Answer Rate is consistent.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Use_outcome-based_routing_your_list_should_change_after_every_call_block\"><\/span>Use outcome-based routing (your list should change after every call block)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>After each 30\u201360 minute block, sort your list by: (1) validated direct dials not yet attempted, (2) refreshed records, (3) second attempts, (4) everything else.<\/li>\n<li>Promote records with positive signals (asked for details, gave a callback window, confirmed license).<\/li>\n<li>Demote or suppress records with negative signals (wrong person, opt-out, wrong specialty).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Run_a_24%E2%80%9348_hour_refresh_rule_during_active_searches\"><\/span>Run a 24\u201348 hour refresh rule during active searches<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For urgent coverage, treat refresh as a rule, not a suggestion. If the search is active, refresh the callable fields (number validity, best call window, availability) inside 24\u201348 hours. For the operational model, use: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/provider-data-refresh-cadence\/\">how to set provider data refresh cadence<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Protect_recruiter_time_with_a_daily_burnout_check\"><\/span>Protect recruiter time with a daily burnout check<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When urgency spikes, teams brute-force. That\u2019s how you get sloppy notes, repeated dials, and avoidable compliance risk. End each day with this quick check:<\/p>\n<ul>\n<li>Did we suppress wrong-person numbers immediately?<\/li>\n<li>Did we stop outreach when someone asked to opt out?<\/li>\n<li>Did we refresh after repeated no-answers instead of re-dialing blindly?<\/li>\n<li>Did we capture availability in a searchable format?<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Legal_and_ethical_use\"><\/span>Legal and ethical use<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Build compliance into the list, not as an afterthought:<\/p>\n<ul>\n<li><strong>Consent and opt-out:<\/strong> store opt-out requests and honor them across future searches.<\/li>\n<li><strong>Purpose limitation:<\/strong> contact physicians for recruiting outreach tied to real opportunities, not vague marketing.<\/li>\n<li><strong>Minimize data:<\/strong> keep what you need to recruit (role fit, license, availability, contactability) and avoid unnecessary sensitive data.<\/li>\n<li><strong>Know the rules for calling and messaging:<\/strong> your outreach method may be regulated depending on jurisdiction and context.<\/li>\n<\/ul>\n<p>Baseline reference for U.S. calling\/messaging compliance: <a href=\"https:\/\/www.fcc.gov\/general\/telephone-consumer-protection-act-1991-tcpa\">FCC overview of the Telephone Consumer Protection Act (TCPA)<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Evidence_and_trust_notes\"><\/span>Evidence and trust notes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>What we\u2019re optimizing here is operational reality: list decay, connectability, and speed-to-submittal. For how Heartbeat.ai thinks about data sourcing, validation, and quality controls, read: <a href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/\">how Heartbeat validates and refreshes provider data<\/a>.<\/p>\n<ul>\n<li><strong>What \u201cline tested\u201d means:<\/strong> a workflow label indicating the number has a recent reachability signal; it is not a guarantee a future call will connect.<\/li>\n<li><strong>What \u201crecency\u201d means:<\/strong> the last time key fields (like phone and role context) were verified or updated; your live outcomes should trigger refresh and suppression.<\/li>\n<li>Citation (compliance baseline): <a href=\"https:\/\/www.fcc.gov\/general\/telephone-consumer-protection-act-1991-tcpa\">https:\/\/www.fcc.gov\/general\/telephone-consumer-protection-act-1991-tcpa<\/a><\/li>\n<\/ul>\n<p>If you want the broader sourcing workflow that feeds this call-list method, use: <a href=\"http:\/\/heartbeat.ai\/resources\/physician-recruiting\/locum-tenens-sourcing-playbook\/\">locum tenens sourcing playbook<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_big_should_a_locums_call_list_be\"><\/span>How big should a locums call list be?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Big enough to keep your next 48 hours full with callable records. Start smaller with higher validation and recency, then expand only after you\u2019ve exhausted the top-ranked segment.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"When_should_I_refresh_a_locums_call_list\"><\/span>When should I refresh a locums call list?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Refresh after 2\u20133 no-answers or any wrong-person signal, and run a 24\u201348 hour refresh rule during active urgent coverage searches.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_fields_must_be_in_a_locums_call_list\"><\/span>What fields must be in a locums call list?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>At minimum: physician name, specialty, state license status, best call window, validated phone numbers (labeled), recency\/last verified date, availability notes, and consent\/opt-out status.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_do_I_improve_connect_rate_on_locums_calls\"><\/span>How do I improve connect rate on locums calls?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Validate and label numbers, rank your dials, call in realistic windows, and suppress wrong-person numbers immediately. Track Connect Rate as connected calls \/ total dials (per 100 dials) so you can see improvement week over week.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Where_can_I_get_locum_tenens_physician_contact_data\"><\/span>Where can I get locum tenens physician contact data?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use a source that supports verification, suppression, and refresh\u2014static lists decay fast. If you\u2019re evaluating options, start with: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/locum-tenens-physician-contact-data\/\">locum tenens physician contact data<\/a> and then <a href=\"https:\/\/heartbeat.ai\/signup\">start free search &amp; preview data<\/a> to build a targeted list for your current requisition.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Next_steps\"><\/span>Next steps<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Build your first targeted list and <a href=\"https:\/\/heartbeat.ai\/signup\">start free search &amp; preview data<\/a> in Heartbeat.ai.<\/li>\n<li>Operationalize validation with your team: <a href=\"http:\/\/heartbeat.ai\/resources\/data-quality-verification\/phone-validation-for-provider-direct-dials\/\">phone validation for provider direct dials<\/a>.<\/li>\n<li>Set your ongoing refresh SOP: <a href=\"http:\/\/heartbeat.ai\/resources\/provider-contact-data\/provider-data-refresh-cadence\/\">provider data refresh cadence<\/a>.<\/li>\n<\/ul>\n<p>If you implement this workflow, you\u2019ll spend less time on dead dials and more time on real conversations that turn into submittals.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><b>About the Author<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"http:\/\/heartbeat.ai\/resources\/author\/ben-argeband\"><span style=\"font-weight: 400;\">Ben Argeband<\/span><\/a><span style=\"font-weight: 400;\"> is the Founder and CEO of Swordfish.ai and Heartbeat.ai. With deep expertise in data and SaaS, he has built two successful platforms trusted by over 50,000 sales and recruitment professionals. Ben&#8217;s mission is to help teams find direct contact information for hard-to-reach professionals and decision-makers, providing the shortest route to their next win. Connect with Ben on <\/span><a href=\"https:\/\/www.linkedin.com\/in\/ben-m-argeband-2427a8a3\/\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Article\",\"articleSection\":\"Resources\",\"author\":{\"@type\":\"Person\",\"jobTitle\":\"Founder & CEO of Heartbeat.ai\",\"name\":\"Ben Argeband\"},\"headline\":\"How to Build a Locums Call List (48-Hour Workflow for Urgent Coverage)\",\"inLanguage\":\"en\",\"keywords\":[\"build a locums call list\",\"locum tenens\",\"physician\",\"state license\",\"phone validation\",\"line tested\",\"recency\",\"refresh cadence\",\"consent\",\"opt-out\"],\"mainEntityOfPage\":{\"@id\":\"https:\/\/heartbeat.ai\/resources\/provider-contact-data\/how-to-build-a-locums-call-list\/\",\"@type\":\"WebPage\"},\"publisher\":{\"@type\":\"Organization\",\"name\":\"Heartbeat.ai\"}}<\/script><br \/>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Big enough to keep your next 48 hours full with callable records. 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