\nNPI<\/strong><\/td>\n| National Provider Identifier: a unique identifier for covered health care providers in the U.S.<\/td>\n | De-duplicate; match records across systems; anchor identity when names\/locations vary.<\/td>\n | Individual vs organization NPIs mixed; stale practice location attached to the NPI record.<\/td>\n | Match rate per 100 records; duplicate rate per 100 records (after matching rules applied).<\/td>\n<\/tr>\n | \nProvider name<\/strong><\/td>\n| Structured name fields (first\/last\/suffix) used for matching and personalization.<\/td>\n | Personalize outreach; match to internal records.<\/td>\n | Nicknames, initials, suffix mismatches create duplicates.<\/td>\n | Duplicate rate per 100 records; manual review queue volume.<\/td>\n<\/tr>\n | \ntaxonomy<\/strong><\/td>\n| Standardized classification describing provider type, classification, and specialization.<\/td>\n | Route to the right recruiter; tailor messaging; segment reporting by specialty.<\/td>\n | Multiple taxonomies per provider; taxonomy too broad for routing.<\/td>\n | Segment-level Reply Rate per 100 delivered emails; connect outcomes by taxonomy.<\/td>\n<\/tr>\n | \nRole \/ specialty label (internal)<\/strong><\/td>\n| Your internal normalized specialty label mapped from taxonomy and\/or business rules.<\/td>\n | Assignment, comp plan routing, and pipeline reporting.<\/td>\n | One-to-many mapping causes misroutes (e.g., subspecialties).<\/td>\n | Reassignment rate per 100 assignments; recruiter override frequency.<\/td>\n<\/tr>\n | \ndirect dial<\/strong><\/td>\n| A phone number intended to reach the provider without going through a main switchboard.<\/td>\n | Prioritize for first attempts; use for time-sensitive outreach.<\/td>\n | Routes to front desk\/shared line; forwarding changed; number reassigned.<\/td>\n | Connect Rate per 100 dials; wrong-number disposition rate per 100 dials.<\/td>\n<\/tr>\n | \nMain line<\/strong><\/td>\n| A practice or facility phone number that typically reaches a switchboard or front desk.<\/td>\n | Gatekeeper-friendly outreach; confirm best contact path; request message routing.<\/td>\n | High gatekeeper friction; long hold times; after-hours routing.<\/td>\n | Connect Rate per 100 dials; \u201cgatekeeper\u201d disposition rate per 100 dials.<\/td>\n<\/tr>\n | \nPhone type<\/strong><\/td>\n| Enum describing the phone\u2019s role (direct dial, main line, scheduling, fax, unknown).<\/td>\n | Routing rules (who calls what first) and suppression (don\u2019t dial fax).<\/td>\n | Fax mis-labeled as voice; direct dial overwritten by main line.<\/td>\n | Disposition mix per 100 dials by phone type.<\/td>\n<\/tr>\n | \nPhone extension<\/strong><\/td>\n| Extension required to reach a person\/department after dialing a main number.<\/td>\n | Reduce wasted dials; improve gatekeeper routing.<\/td>\n | Extension missing or outdated.<\/td>\n | Connect Rate per 100 dials for records with extension vs without.<\/td>\n<\/tr>\n | \nline tested<\/strong><\/td>\n| A phone number that has been programmatically checked for basic callability (e.g., rings, busy, disconnected) at a point in time.<\/td>\n | Prioritize callable numbers; reduce wasted dials.<\/td>\n | Test is stale; callable but wrong person\/department.<\/td>\n | Connect Rate per 100 dials segmented by last test date.<\/td>\n<\/tr>\n | \nPhone carrier \/ line class (when available)<\/strong><\/td>\n| Carrier and\/or line classification metadata (when available) used for routing and QA, not as a guarantee of reachability.<\/td>\n | Sequence design and troubleshooting (e.g., why certain numbers never connect).<\/td>\n | Ported numbers and carrier changes make this stale.<\/td>\n | Connect Rate per 100 dials segmented by carrier\/line class.<\/td>\n<\/tr>\n | \nTimezone<\/strong><\/td>\n| Timezone associated with the practice location used to schedule outreach windows.<\/td>\n | Call-window planning; reduce after-hours attempts.<\/td>\n | Provider practices across timezones; timezone inferred from a billing address.<\/td>\n | Answer Rate per 100 connected calls segmented by local time-of-day.<\/td>\n<\/tr>\n | \nBest call window (operational)<\/strong><\/td>\n| An internal field derived from your outcomes (not a static attribute) indicating when calls are most likely to reach a human.<\/td>\n | Schedule call blocks; route to recruiters working that window.<\/td>\n | Overfitting to small samples; not refreshed as patterns change.<\/td>\n | Answer Rate per 100 connected calls by call window.<\/td>\n<\/tr>\n | \nEmail address<\/strong><\/td>\n| A professional email associated with the provider or their practice context (does not imply personal\/private sourcing).<\/td>\n | Compliant email outreach; nurture when calling is low-yield.<\/td>\n | High bounce; role-based inbox; filtering.<\/td>\n | Deliverability Rate per 100 sent emails; Bounce Rate per 100 sent emails; Reply Rate per 100 delivered emails.<\/td>\n<\/tr>\n | \nEmail type<\/strong><\/td>\n| Enum describing the email\u2019s role (personal professional, practice, role-based, unknown).<\/td>\n | Sequence design (short vs detailed); routing to admin vs provider.<\/td>\n | Role-based inbox treated like provider inbox.<\/td>\n | Reply Rate per 100 delivered emails by email type.<\/td>\n<\/tr>\n | \nVerification method (email)<\/strong><\/td>\n| How you validated the email operationally (e.g., delivered, bounced, confirmed by reply). This is a workflow field, not a promise of future deliverability.<\/td>\n | Prioritize channels that have worked; suppress known bad paths.<\/td>\n | Method not stored; teams treat \u201cpresent\u201d as \u201cverified.\u201d<\/td>\n | Deliverability Rate per 100 sent emails segmented by verification method.<\/td>\n<\/tr>\n | \nlast verified<\/strong><\/td>\n| Timestamp for when a contact path was last confirmed by an outcome (e.g., connected call, delivered email, reply). Distinct from last updated\/imported.<\/td>\n | Prioritize fresher, outcome-confirmed paths; set refresh rules.<\/td>\n | Confused with last updated; timestamp reflects import date only.<\/td>\n | Outcome metrics segmented by last verified buckets.<\/td>\n<\/tr>\n | \nConfidence score (internal)<\/strong><\/td>\n| An internal scoring field you define to rank contact paths for routing. It should be explainable and auditable.<\/td>\n | Prioritize which phone\/email to try first; reduce wasted attempts.<\/td>\n | Score treated as \u201caccuracy\u201d; not recalibrated as data decays.<\/td>\n | Connect\/Deliverability outcomes segmented by score bands.<\/td>\n<\/tr>\n | \nPractice location<\/strong><\/td>\n| Address\/location metadata tied to a practice site (not necessarily where the provider lives).<\/td>\n | Territory assignment; local market prioritization; call-window planning.<\/td>\n | Provider works multiple sites; billing-only address used for routing.<\/td>\n | Reassignment rate per 100 assignments; recruiter \u201cwrong market\u201d flags.<\/td>\n<\/tr>\n | \nMulti-location count<\/strong><\/td>\n| Count of distinct practice sites associated with the provider record.<\/td>\n | Decide whether to run multi-site outreach (main line + site-specific admin) vs single-path.<\/td>\n | Collapsed locations hide the best contact path.<\/td>\n | Connect Rate per 100 dials for multi-location vs single-location records.<\/td>\n<\/tr>\n | \nDo-not-contact (global)<\/strong><\/td>\n| Flag indicating the record should not be contacted via any channel.<\/td>\n | Hard suppression across all tools.<\/td>\n | Duplicates bypass suppression; flag not synced to dialer\/email tool.<\/td>\n | Suppression enforcement rate per 100 attempted dials\/sends.<\/td>\n<\/tr>\n | \nChannel opt-out<\/strong><\/td>\n| Channel-specific suppression (e.g., do not email, do not call) with timestamp.<\/td>\n | Respect preferences; protect deliverability and brand.<\/td>\n | Opt-out stored in notes only; not enforced automatically.<\/td>\n | Opt-out recurrence rate per 100 contacted records.<\/td>\n<\/tr>\n | \nSuppression reason<\/strong><\/td>\n| Enum describing why suppression exists (requested, bounced, wrong number, compliance policy).<\/td>\n | Auditability; faster remediation (fix data vs stop outreach).<\/td>\n | Free-text reasons break reporting.<\/td>\n | Reason distribution per 100 suppressed records.<\/td>\n<\/tr>\n | \nsource category<\/strong><\/td>\n| High-level label for where the field came from (e.g., registry, practice site, user feedback, outreach feedback).<\/td>\n | Trust weighting; debugging when a source starts decaying.<\/td>\n | Source missing; mixed sources in one field without traceability.<\/td>\n | Outcome metrics segmented by source category.<\/td>\n<\/tr>\n | \nlast updated<\/strong><\/td>\n| Timestamp for when the field value was last refreshed or changed in your system.<\/td>\n | Prioritize fresher contact paths; explain performance shifts.<\/td>\n | Timestamp reflects import date, not refresh date.<\/td>\n | Outcome metrics segmented by last updated buckets.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n | | | | | | | | | | | | | | | | | | | | | | | | |
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