{"id":54141,"date":"2026-02-01T12:22:27","date_gmt":"2026-02-01T18:22:27","guid":{"rendered":"https:\/\/heartbeat.ai\/healthcare\/corrections-update-policy\/"},"modified":"2026-02-27T13:31:33","modified_gmt":"2026-02-27T19:31:33","slug":"corrections-update-policy","status":"publish","type":"post","link":"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/","title":{"rendered":"Corrections Policy (Heartbeat.ai): Request Fixes, See Change Logs, and Track Last Reviewed"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"false\" class=\"aligncenter\" src=\"http:\/\/hc.heartbeat.ai\/wp-content\/webp-express\/webp-images\/uploads\/2026\/02\/corrections-update-policy-757580d2.png.webp\" alt=\"54140\" \/><\/p>\n<h1>Corrections policy<\/h1>\n<p><strong>Ben Argeband, Founder &amp; CEO of Heartbeat.ai<\/strong> \u2014 Short and direct.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" >What&rsquo;s on this page:<\/p>\r\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Who_this_is_for\" title=\"Who this is for\">Who this is for<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Quick_Answer\" title=\"Quick Answer\">Quick Answer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Framework_%E2%80%9CWe_fix_mistakes%E2%80%9D_transparency_signal\" title=\"Framework: \u201cWe fix mistakes\u201d: transparency signal\">Framework: \u201cWe fix mistakes\u201d: transparency signal<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Step-by-step_method\" title=\"Step-by-step method\">Step-by-step method<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#1_Identify_the_page_and_the_exact_issue\" title=\"1) Identify the page and the exact issue\">1) Identify the page and the exact issue<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#2_Provide_a_proposed_correction_make_it_easy_to_apply\" title=\"2) Provide a proposed correction (make it easy to apply)\">2) Provide a proposed correction (make it easy to apply)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#3_Send_the_request_using_the_published_contact_method\" title=\"3) Send the request using the published contact method\">3) Send the request using the published contact method<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#4_What_happens_after_you_submit\" title=\"4) What happens after you submit\">4) What happens after you submit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#5_What_you_can_expect_to_see_on_the_page_after_a_correction\" title=\"5) What you can expect to see on the page after a correction\">5) What you can expect to see on the page after a correction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#6_How_we_handle_different_correction_types\" title=\"6) How we handle different correction types\">6) How we handle different correction types<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#7_Disputed_sources\" title=\"7) Disputed sources\">7) Disputed sources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#8_What_we_wont_do\" title=\"8) What we won\u2019t do\">8) What we won\u2019t do<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Diagnostic_Table\" title=\"Diagnostic Table:\">Diagnostic Table:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Weighted_Checklist\" title=\"Weighted Checklist:\">Weighted Checklist:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Outreach_Templates\" title=\"Outreach Templates:\">Outreach Templates:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Template_1_Factual_correction\" title=\"Template 1: Factual correction\">Template 1: Factual correction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Template_2_Outdated_process_update\" title=\"Template 2: Outdated process update\">Template 2: Outdated process update<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Template_3_AI-assistance_disclosure_clarification_transparency_hook\" title=\"Template 3: AI-assistance disclosure clarification (transparency hook)\">Template 3: AI-assistance disclosure clarification (transparency hook)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Common_pitfalls\" title=\"Common pitfalls\">Common pitfalls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#How_to_improve_results\" title=\"How to improve results\">How to improve results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Legal_and_ethical_use\" title=\"Legal and ethical use\">Legal and ethical use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Evidence_and_trust_notes\" title=\"Evidence and trust notes\">Evidence and trust notes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#FAQs\" title=\"FAQs\">FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Where_do_I_send_a_correction_request\" title=\"Where do I send a correction request?\">Where do I send a correction request?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Do_you_keep_a_change_log\" title=\"Do you keep a change log?\">Do you keep a change log?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#What_does_%E2%80%9Clast_reviewed%E2%80%9D_mean\" title=\"What does \u201clast reviewed\u201d mean?\">What does \u201clast reviewed\u201d mean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#How_fast_are_corrections_applied\" title=\"How fast are corrections applied?\">How fast are corrections applied?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Will_you_remove_content_if_its_disputed\" title=\"Will you remove content if it\u2019s disputed?\">Will you remove content if it\u2019s disputed?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Next_steps\" title=\"Next steps\">Next steps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#About_the_Author\" title=\"About the Author\">About the Author<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"Who_this_is_for\"><\/span>Who this is for<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you\u2019re questioning whether a Heartbeat.ai resource is accurate or current, this page shows exactly how to request a correction, how we review it, and how updates appear (including <strong>change log<\/strong> and <strong>last reviewed<\/strong> conventions). It\u2019s also for anyone who needs a clear <strong>contact method<\/strong> to flag issues fast.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quick_Answer\"><\/span>Quick Answer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<dl>\n<dt>Core Answer<\/dt>\n<dd>Send the page URL, the exact sentence, your proposed replacement, and a source via our contact method. We verify, update, and document changes with a change log and last reviewed date.<\/dd>\n<dt>Key Insight<\/dt>\n<dd>Corrections move fastest when you provide paste-ready replacement text plus a primary source that directly supports the revised claim.<\/dd>\n<dt>Best For<\/dt>\n<dd>Anyone questioning accuracy\/freshness<\/dd>\n<\/dl>\n<blockquote>\n<p><strong>Compliance &amp; Safety<\/strong><\/p>\n<p>This method is for legitimate recruiting outreach only. Always respect candidate privacy, opt-out requests, and local data laws. Heartbeat does not provide medical advice or legal counsel.<\/p>\n<\/blockquote>\n<p>This page covers editorial corrections and updates; the compliance note reflects Heartbeat.ai\u2019s broader recruiting context.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Framework_%E2%80%9CWe_fix_mistakes%E2%80%9D_transparency_signal\"><\/span>Framework: \u201cWe fix mistakes\u201d: transparency signal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In recruiting ops, trust is operational. If a page is wrong, it wastes time and creates downstream workflow noise. Our standard is simple: we fix mistakes, we show what changed, and we make it easy to report issues.<\/p>\n<p>We treat corrections as a product workflow, not a PR workflow: clear intake, documented review, visible updates, and a repeatable checklist. <strong>The trade-off is\u2026<\/strong> we may be slower than a silent edit, but you get a traceable record of what changed and why.<\/p>\n<p>In our recruiting operations, we\u2019ve also <strong>ranked mobile numbers by answer probability<\/strong> to reduce wasted dials; we apply the same transparency mindset to editorial corrections.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step-by-step_method\"><\/span>Step-by-step method<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Identify_the_page_and_the_exact_issue\"><\/span>1) Identify the page and the exact issue<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Copy the page URL.<\/li>\n<li>Quote the exact sentence\/section that\u2019s incorrect.<\/li>\n<li>Label the issue type: factual error, outdated process, broken link, unclear wording, or missing context.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"2_Provide_a_proposed_correction_make_it_easy_to_apply\"><\/span>2) Provide a proposed correction (make it easy to apply)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Write the replacement sentence\/paragraph you believe is correct (paste-ready).<\/li>\n<li>Add a supporting source (official documentation or primary source when possible).<\/li>\n<li>If it\u2019s a freshness issue, specify what changed (policy update, new guidance, product change, etc.).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Send_the_request_using_the_published_contact_method\"><\/span>3) Send the request using the published contact method<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use our <a href=\"http:\/\/heartbeat.ai\/resources\/company\/contact\/\">contact page<\/a> and choose the most relevant option for editorial\/trust questions. Use the subject line \u201cCorrection request\u201d (or start your message with that phrase) and paste the details from steps 1\u20132.<\/p>\n<p>If you\u2019re reporting a sensitive issue (privacy, security, or potential harm), say so in the first line so it can be routed appropriately.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_What_happens_after_you_submit\"><\/span>4) What happens after you submit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Intake triage:<\/strong> We confirm scope (typo vs. factual claim vs. process guidance vs. link rot).<\/li>\n<li><strong>Verification:<\/strong> We check the claim against sources and internal context. <strong>This requires manual verification.<\/strong><\/li>\n<li><strong>Update:<\/strong> We revise the page, add or adjust citations where relevant, and ensure the change doesn\u2019t introduce new ambiguity.<\/li>\n<li><strong>Documentation:<\/strong> We update the change log and last reviewed date when the change is substantive.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"5_What_you_can_expect_to_see_on_the_page_after_a_correction\"><\/span>5) What you can expect to see on the page after a correction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Change log entry (when substantive):<\/strong> A dated note describing what changed (for example: corrected a factual statement, updated a process step, replaced a broken reference).<\/li>\n<li><strong>Last reviewed:<\/strong> The most recent date a human reviewed the page for accuracy and currency, even if no edits were required.<\/li>\n<li><strong>Citation updates:<\/strong> If a factual claim changes, we add, replace, or remove citations so the page matches the evidence.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_How_we_handle_different_correction_types\"><\/span>6) How we handle different correction types<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Minor edits (typos, formatting, broken links):<\/strong> Fixed quickly; logged when it affects meaning or references.<\/li>\n<li><strong>Factual corrections:<\/strong> Updated with supporting sources; logged with a short description of what changed.<\/li>\n<li><strong>Process updates:<\/strong> Updated when workflows, tools, or external requirements change; logged and re-reviewed for downstream consistency.<\/li>\n<li><strong>Ambiguity\/clarity issues:<\/strong> Rewritten for operational clarity (what to do next, what inputs are needed, what to expect).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"7_Disputed_sources\"><\/span>7) Disputed sources<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>We prefer primary sources:<\/strong> Official documentation, original publications, and direct statements from the responsible organization carry the most weight.<\/li>\n<li><strong>If sources conflict:<\/strong> We may revise wording to reflect uncertainty, add context, or remove a claim that can\u2019t be supported cleanly.<\/li>\n<li><strong>Citations must match the claim:<\/strong> If the evidence doesn\u2019t support the sentence as written, we change the sentence (not the reader\u2019s expectations).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"8_What_we_wont_do\"><\/span>8) What we won\u2019t do<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>We won\u2019t publish unsourced factual changes:<\/strong> If a claim changes, we need a source that supports the revised wording.<\/li>\n<li><strong>We won\u2019t provide medical advice or legal advice:<\/strong> We can clarify what a page says, but we won\u2019t advise on clinical or legal decisions.<\/li>\n<li><strong>We won\u2019t act on vague reports:<\/strong> \u201cThis seems wrong\u201d without the URL and exact quote usually can\u2019t be routed or verified.<\/li>\n<li><strong>We won\u2019t silently change substantive guidance:<\/strong> If meaning changes, we document it in the change log and refresh last reviewed.<\/li>\n<li><strong>We won\u2019t claim pages are fully automated:<\/strong> Publication requires human review and citation rules.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Diagnostic_Table\"><\/span>Diagnostic Table:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Use this table to classify what you\u2019re reporting so it routes correctly.<\/strong><\/p>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Issue type<\/th>\n<th>What you send<\/th>\n<th>What we do<\/th>\n<th>Where it shows up<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Broken link \/ reference<\/td>\n<td>URL + broken destination + suggested replacement link<\/td>\n<td>Replace link; confirm it supports the same claim<\/td>\n<td>Page updated; change log if meaning changes<\/td>\n<\/tr>\n<tr>\n<td>Outdated guidance<\/td>\n<td>What changed + effective date (if known) + source<\/td>\n<td>Rewrite section; align with current workflow<\/td>\n<td>Page updated; last reviewed refreshed; change log entry<\/td>\n<\/tr>\n<tr>\n<td>Factual error<\/td>\n<td>Exact quote + corrected text + source<\/td>\n<td>Verify; correct; add\/adjust citations<\/td>\n<td>Change log entry describing correction<\/td>\n<\/tr>\n<tr>\n<td>Ambiguous wording<\/td>\n<td>Sentence + your interpretation + what it should mean<\/td>\n<td>Rewrite for operational clarity<\/td>\n<td>Page updated; may be logged if substantive<\/td>\n<\/tr>\n<tr>\n<td>AI-assistance disclosure question (transparency hook)<\/td>\n<td>Which page + what you want clarified<\/td>\n<td>Confirm whether AI-assisted drafting was used and ensure the human review checklist and citation rules were applied<\/td>\n<td>Trust notes \/ editorial note updated as needed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><strong>Required visual notes (implementation guidance):<\/strong> Add a simple \u201cReview checklist\u201d visual note near the trust notes section, and include an \u201cAI-assistance disclosure\u201d callout note when applicable.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Weighted_Checklist\"><\/span>Weighted Checklist:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>When we review a correction request, we score it for speed and risk. Use the same checklist to submit higher-signal requests.<\/strong><\/p>\n<ul>\n<li><strong>40% \u2014 Specificity:<\/strong> Did you include the exact quote and location (heading\/paragraph)?<\/li>\n<li><strong>25% \u2014 Evidence quality:<\/strong> Is the source primary\/official and directly relevant?<\/li>\n<li><strong>15% \u2014 Proposed replacement:<\/strong> Did you provide corrected wording we can paste with minimal edits?<\/li>\n<li><strong>10% \u2014 Impact:<\/strong> Does the issue affect decisions, compliance, or workflow outcomes?<\/li>\n<li><strong>10% \u2014 Scope clarity:<\/strong> Is it one claim, or does it require a broader rewrite?<\/li>\n<\/ul>\n<p>We apply this to <strong>corrections<\/strong> and <strong>updates<\/strong> so we can prioritize what matters operationally, not what\u2019s loudest.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Outreach_Templates\"><\/span>Outreach Templates:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Copy\/paste templates for submitting corrections.<\/strong><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Template_1_Factual_correction\"><\/span>Template 1: Factual correction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Subject:<\/strong> Correction request \u2014 [Page URL]<\/p>\n<p><strong>Message:<\/strong> I\u2019m requesting a correction on this page: [URL]. The sentence \u201c[quote]\u201d appears under [heading]. Proposed replacement: \u201c[replacement]\u201d. Source: [link]. Reason: [1\u20132 lines]. If this is substantive, please update the change log and last reviewed date.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Template_2_Outdated_process_update\"><\/span>Template 2: Outdated process update<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Subject:<\/strong> Update request \u2014 process changed \u2014 [Page URL]<\/p>\n<p><strong>Message:<\/strong> This section looks outdated: [URL + heading]. What changed: [describe]. Effective date (if known): [date]. Supporting reference: [link]. Suggested new steps: [bullets].<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Template_3_AI-assistance_disclosure_clarification_transparency_hook\"><\/span>Template 3: AI-assistance disclosure clarification (transparency hook)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Subject:<\/strong> Trust note clarification \u2014 AI-assisted drafting disclosure \u2014 [Page URL]<\/p>\n<p><strong>Message:<\/strong> On [URL], can you confirm whether AI-assisted drafting was used and whether a human review checklist was applied? If yes, please add\/confirm the disclosure and citation rules in the trust notes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_pitfalls\"><\/span>Common pitfalls<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Vague reports:<\/strong> \u201cThis seems wrong\u201d without the exact quote slows everything down.<\/li>\n<li><strong>Screenshots without text:<\/strong> Images are hard to verify and copy. Paste the exact sentence and the URL so we can act quickly.<\/li>\n<li><strong>No source:<\/strong> If there\u2019s no supporting reference, we can\u2019t responsibly change factual claims.<\/li>\n<li><strong>Conflating preference with error:<\/strong> If you want different framing, label it as clarity\/editing feedback, not a factual correction.<\/li>\n<li><strong>Assuming silent edits:<\/strong> We aim to document meaningful changes via a change log so readers can track what moved.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"How_to_improve_results\"><\/span>How to improve results<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you want your correction handled quickly, optimize for reviewer time:<\/p>\n<ol>\n<li><strong>Pinpoint the claim:<\/strong> Quote it and name the heading.<\/li>\n<li><strong>Provide paste-ready replacement text:<\/strong> One clean paragraph beats a long explanation.<\/li>\n<li><strong>Use a primary source when possible:<\/strong> Official docs beat commentary.<\/li>\n<li><strong>State the impact:<\/strong> Tell us what decision the error could affect (workflow, compliance, or operational guidance).<\/li>\n<li><strong>Ask for the right artifact:<\/strong> If it\u2019s substantive, request an updated change log entry and last reviewed update.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Legal_and_ethical_use\"><\/span>Legal and ethical use<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Heartbeat.ai resources are written for operational recruiting use. We do not provide medical advice or legal advice. If you\u2019re using any guidance that touches privacy, outreach consent, or data handling, consult your counsel and follow applicable laws and platform policies.<\/p>\n<p>For correction requests involving personal data, do not include sensitive personal information in your message. Provide the minimum detail needed to identify the page and the issue.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Evidence_and_trust_notes\"><\/span>Evidence and trust notes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This page is part of our trust methodology cluster. For the broader standards behind how we write, review, and maintain resources, see <a href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/\">Heartbeat.ai trust methodology<\/a>.<\/p>\n<p>We align our editorial intent with guidance on creating helpful, people-first content. Reference: <a href=\"https:\/\/developers.google.com\/search\/docs\/fundamentals\/creating-helpful-content\">Google Search Central: Creating helpful, reliable, people-first content<\/a>.<\/p>\n<p><strong>Definition used on this page:<\/strong> A \u201csubstantive\u201d change is any edit that changes meaning, guidance, or a factual claim (not just formatting).<\/p>\n<p><strong>Transparency hook (AI-assisted drafting + human review):<\/strong> Some pages may be drafted with AI assistance, but publication requires human review using a checklist (clarity, sourcing, safety, and operational usefulness). We apply citation rules: factual claims should be supported by a source link when feasible, and substantive updates should refresh the change log and last reviewed convention.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Where_do_I_send_a_correction_request\"><\/span>Where do I send a correction request?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use the <a href=\"http:\/\/heartbeat.ai\/resources\/company\/contact\/\">Heartbeat.ai contact page<\/a>. Include the page URL, the exact quote, your proposed replacement, and a supporting source.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Do_you_keep_a_change_log\"><\/span>Do you keep a change log?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. When an update is substantive (meaning it changes guidance, facts, or interpretation), we document it in a <strong>change log<\/strong> so readers can see what changed.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_does_%E2%80%9Clast_reviewed%E2%80%9D_mean\"><\/span>What does \u201clast reviewed\u201d mean?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Last reviewed<\/strong> indicates the most recent date a human reviewed the page for accuracy, clarity, and relevance\u2014even if no edits were required.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_fast_are_corrections_applied\"><\/span>How fast are corrections applied?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Timing depends on complexity and verification needs. Minor fixes can be quick; factual or process changes may require source checks and broader consistency review across related pages.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Will_you_remove_content_if_its_disputed\"><\/span>Will you remove content if it\u2019s disputed?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If a claim can\u2019t be supported or is materially misleading, we will revise or remove it. If it\u2019s a matter of interpretation, we may clarify language and add context rather than delete.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Next_steps\"><\/span>Next steps<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Submit a correction using the <a href=\"http:\/\/heartbeat.ai\/resources\/company\/contact\/\">editorial contact method<\/a> with the exact quote, replacement text, and source.<\/li>\n<li>Review our broader standards in the <a href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/\">trust methodology hub<\/a>.<\/li>\n<li>If you want to evaluate Heartbeat\u2019s workflow for recruiting operations, start here: <a href=\"https:\/\/heartbeat.ai\/signup\">create a Heartbeat.ai account<\/a>.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><b>About the Author<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"http:\/\/heartbeat.ai\/resources\/author\/ben-argeband\"><span style=\"font-weight: 400;\">Ben Argeband<\/span><\/a><span style=\"font-weight: 400;\"> is the Founder and CEO of Swordfish.ai and Heartbeat.ai. With deep expertise in data and SaaS, he has built two successful platforms trusted by over 50,000 sales and recruitment professionals. Ben&#8217;s mission is to help teams find direct contact information for hard-to-reach professionals and decision-makers, providing the shortest route to their next win. Connect with Ben on <\/span><a href=\"https:\/\/www.linkedin.com\/in\/ben-m-argeband-2427a8a3\/\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Article\",\"about\":[\"Heartbeat.ai\",\"corrections\",\"updates\"],\"author\":{\"@type\":\"Person\",\"jobTitle\":\"Founder & CEO of Heartbeat.ai\",\"name\":\"Ben Argeband\"},\"headline\":\"Corrections Policy (Heartbeat.ai): Request Fixes, See Change Logs, and Track Last Reviewed\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/\",\"@type\":\"WebPage\"},\"publisher\":{\"@type\":\"Organization\",\"name\":\"Heartbeat.ai\",\"url\":\"https:\/\/heartbeat.ai\"}}<\/script><br \/>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use the Heartbeat.ai contact page. 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