{"id":54141,"date":"2026-02-01T12:22:27","date_gmt":"2026-02-01T18:22:27","guid":{"rendered":"https:\/\/heartbeat.ai\/healthcare\/corrections-update-policy\/"},"modified":"2026-10-19T13:50:48","modified_gmt":"2026-10-19T18:50:48","slug":"corrections-update-policy","status":"publish","type":"post","link":"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/","title":{"rendered":"Corrections Policy (Heartbeat.ai): Request Fixes, See Change Logs, and Track Last Reviewed"},"content":{"rendered":"<section class=\"aeo-key-takeaways\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">What\u2019s on this page:<\/p>\r\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Key_takeaways\" >Key takeaways<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Who_this_is_for\" >Who this is for<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Quick_answer\" >Quick answer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Why_we_publish_a_corrections_process\" >Why we publish a corrections process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Step-by-step_how_to_request_a_correction\" >Step-by-step: how to request a correction<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#1_Identify_the_page_and_the_exact_issue\" >1) Identify the page and the exact issue<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#2_Provide_a_proposed_correction\" >2) Provide a proposed correction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#3_Send_the_request_through_our_contact_page\" >3) Send the request through our contact page<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#4_What_happens_after_you_submit\" >4) What happens after you submit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#5_What_youll_see_on_the_page_after_a_correction\" >5) What you&#8217;ll see on the page after a correction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#6_How_correction_types_are_handled\" >6) How correction types are handled<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#7_Handling_disputed_sources\" >7) Handling disputed sources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#8_What_we_wont_do\" >8) What we won&#8217;t do<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Diagnostic_table_classifying_your_report\" >Diagnostic table: classifying your report<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Checklist_how_we_weigh_a_correction_request\" >Checklist: how we weigh a correction request<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Templates_you_can_copy\" >Templates you can copy<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Template_1_Factual_correction\" >Template 1: Factual correction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Template_2_Outdated_process_update\" >Template 2: Outdated process update<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Template_3_AI-assistance_disclosure_clarification\" >Template 3: AI-assistance disclosure clarification<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Common_pitfalls\" >Common pitfalls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#How_to_get_a_faster_response\" >How to get a faster response<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Legal_and_ethical_use\" >Legal and ethical use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Evidence_and_trust_notes\" >Evidence and trust notes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#FAQs\" >FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Where_do_I_send_a_correction_request\" >Where do I send a correction request?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Do_you_keep_a_change_log\" >Do you keep a change log?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#What_does_%E2%80%9Clast_reviewed%E2%80%9D_mean\" >What does &#8220;last reviewed&#8221; mean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#How_fast_are_corrections_applied\" >How fast are corrections applied?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Will_you_remove_content_if_its_disputed\" >Will you remove content if it&#8217;s disputed?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#Next_steps\" >Next steps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/#About_the_Author\" >About the Author<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"Key_takeaways\"><\/span>Key takeaways<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Submit correction requests through the Heartbeat.ai contact page.<\/li>\n<li>Include the page URL, the exact text in question, proposed replacement wording, and a supporting source.<\/li>\n<li>The team says it manually verifies claims and updates citations where relevant.<\/li>\n<li>Substantive edits are documented in a change log; minor edits may not be logged unless they affect meaning or references.<\/li>\n<li>The last reviewed date is intended to show the most recent human accuracy review, even when no edits were needed.<\/li>\n<\/ul>\n<\/section>\n<p class=\"article-last-updated\"><strong>Last updated:<\/strong> August 31, 2026<\/p>\n<p><img decoding=\"async\" loading=\"false\" class=\"aligncenter\" src=\"http:\/\/hc.heartbeat.ai\/wp-content\/webp-express\/webp-images\/uploads\/2026\/02\/corrections-update-policy-757580d2.png.webp\" alt=\"54140\" \/><\/p>\n<p><strong>Ben Argeband, Founder &amp; CEO of Heartbeat.ai<\/strong> \u2014 Short and direct.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Who_this_is_for\"><\/span>Who this is for<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you&#8217;re questioning whether a Heartbeat.ai resource on provider mobile phone and email data is accurate or current, this page explains how to request a correction, how we review it, and how updates appear on the page \u2014 including our <strong>change log<\/strong> and <strong>last reviewed<\/strong> conventions. It&#8217;s also for anyone who just needs a fast, direct way to flag an issue.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quick_answer\"><\/span>Quick answer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<dl>\n<dt>Core answer<\/dt>\n<dd>Send the page URL, the exact sentence in question, your proposed replacement, and a source through our contact method. We verify the claim, update the page, and document the change with a change log entry and a last reviewed date.<\/dd>\n<dt>Key insight<\/dt>\n<dd>Corrections move fastest when you provide paste-ready replacement text plus a primary source that directly supports the revised claim.<\/dd>\n<dt>Best for<\/dt>\n<dd>Anyone questioning the accuracy or freshness of a page on our site.<\/dd>\n<\/dl>\n<blockquote>\n<p><strong>Compliance &amp; safety<\/strong><\/p>\n<p>This corrections process is for legitimate editorial and outreach questions only. Always respect provider privacy, opt-out requests, and applicable data laws when using contact information sourced through Heartbeat.ai. Heartbeat does not provide medical advice or legal counsel.<\/p>\n<\/blockquote>\n<p>This page covers editorial corrections and updates to our published content. The compliance note above reflects the broader healthcare data context our resources sit in.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_we_publish_a_corrections_process\"><\/span>Why we publish a corrections process<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If a page on our site is wrong, we want to fix it\u2014and make the fix visible. In healthcare outreach, inaccurate contact data or outdated guidance can waste time and create compliance concerns. Our standard is to correct mistakes, show what changed, and make it straightforward to report issues.<\/p>\n<p>We handle corrections through a repeatable workflow: clear intake, documented review, and visible updates on the page. A documented correction may take longer than a quiet edit, but it gives readers a traceable record of what changed and why.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step-by-step_how_to_request_a_correction\"><\/span>Step-by-step: how to request a correction<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Identify_the_page_and_the_exact_issue\"><\/span>1) Identify the page and the exact issue<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Copy the page URL.<\/li>\n<li>Quote the exact sentence or section that&#8217;s incorrect.<\/li>\n<li>Label the issue type: factual error, outdated process, broken link, unclear wording, or missing context.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"2_Provide_a_proposed_correction\"><\/span>2) Provide a proposed correction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Write the replacement sentence or paragraph you believe is correct \u2014 paste-ready if possible.<\/li>\n<li>Add a supporting source, ideally official documentation or a primary source.<\/li>\n<li>If it&#8217;s a freshness issue, note what changed (a regulatory update, a new industry guideline, a product change, and so on).<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Send_the_request_through_our_contact_page\"><\/span>3) Send the request through our contact page<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use our <a href=\"http:\/\/heartbeat.ai\/resources\/company\/contact\/\">contact page<\/a> and select the option most relevant to editorial or trust questions. Start your message with &#8220;Correction request&#8221; and include the details from steps 1 and 2.<\/p>\n<p>If your report concerns privacy, security, or potential harm, identify that in the first line so it can be routed appropriately.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_What_happens_after_you_submit\"><\/span>4) What happens after you submit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Intake triage:<\/strong> We confirm the scope \u2014 typo, factual claim, process guidance, or a broken link.<\/li>\n<li><strong>Verification:<\/strong> We check the claim against sources and internal context. This step requires manual review and can&#8217;t be fully automated.<\/li>\n<li><strong>Update:<\/strong> We revise the page, adjust citations where relevant, and check that the change doesn&#8217;t introduce new ambiguity.<\/li>\n<li><strong>Documentation:<\/strong> We update the change log and last reviewed date when the change is substantive.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"5_What_youll_see_on_the_page_after_a_correction\"><\/span>5) What you&#8217;ll see on the page after a correction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Change log entry (for substantive edits):<\/strong> A dated note describing what changed \u2014 for example, a corrected factual statement, an updated process step, or a replaced broken reference.<\/li>\n<li><strong>Last reviewed date:<\/strong> The most recent date a human reviewed the page for accuracy, even if no edits were needed.<\/li>\n<li><strong>Citation updates:<\/strong> If a factual claim changes, we add, replace, or remove citations so the page matches the evidence behind it.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_How_correction_types_are_handled\"><\/span>6) How correction types are handled<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>Minor edits<\/strong> (typos, formatting, broken links): fixed quickly; logged only if the fix affects meaning or references.<\/li>\n<li><strong>Factual corrections:<\/strong> updated with supporting sources and logged with a short description of what changed.<\/li>\n<li><strong>Process updates:<\/strong> revised when workflows, tools, or external requirements change, then re-reviewed for consistency with related pages.<\/li>\n<li><strong>Ambiguity or clarity issues:<\/strong> rewritten for operational clarity \u2014 what to do next, what&#8217;s needed, and what to expect.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"7_Handling_disputed_sources\"><\/span>7) Handling disputed sources<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>We favor primary sources:<\/strong> official documentation and direct statements from the responsible organization carry the most weight.<\/li>\n<li><strong>When sources conflict:<\/strong> we may revise wording to reflect uncertainty, add context, or remove a claim that can&#8217;t be cleanly supported.<\/li>\n<li><strong>Citations must match the claim:<\/strong> if the evidence doesn&#8217;t support a sentence as written, we change the sentence rather than stretch the source.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"8_What_we_wont_do\"><\/span>8) What we won&#8217;t do<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>We won&#8217;t publish an unsourced factual change \u2014 a revised claim needs a source behind it.<\/li>\n<li>We won&#8217;t offer medical or legal advice; we can clarify what a page says, but we won&#8217;t weigh in on clinical or legal decisions.<\/li>\n<li>We won&#8217;t act on vague reports \u2014 &#8220;this seems wrong&#8221; without a URL and exact quote usually can&#8217;t be verified or routed.<\/li>\n<li>We won&#8217;t silently change substantive guidance without a change log entry and a refreshed last reviewed date.<\/li>\n<li>We won&#8217;t claim our pages are published without human review \u2014 every substantive update goes through a manual check.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Diagnostic_table_classifying_your_report\"><\/span>Diagnostic table: classifying your report<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Use this table to identify the type of issue you&#8217;re reporting and the information to include.<\/p>\n<div class=\"table-scroll\" style=\"overflow:auto;-webkit-overflow-scrolling:touch;width:100%\">\n<table class=\"separated-content\">\n<thead>\n<tr>\n<th>Issue type<\/th>\n<th>What you send<\/th>\n<th>What we do<\/th>\n<th>Where it shows up<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Broken link \/ reference<\/td>\n<td>URL + broken destination + suggested replacement link<\/td>\n<td>Replace link; confirm it supports the same claim<\/td>\n<td>Page updated; change log if meaning changes<\/td>\n<\/tr>\n<tr>\n<td>Outdated guidance<\/td>\n<td>What changed + effective date (if known) + source<\/td>\n<td>Rewrite section; align with current workflow<\/td>\n<td>Page updated; last reviewed refreshed; change log entry<\/td>\n<\/tr>\n<tr>\n<td>Factual error<\/td>\n<td>Exact quote + corrected text + source<\/td>\n<td>Verify; correct; add\/adjust citations<\/td>\n<td>Change log entry describing correction<\/td>\n<\/tr>\n<tr>\n<td>Ambiguous wording<\/td>\n<td>Sentence + your interpretation + what it should mean<\/td>\n<td>Rewrite for operational clarity<\/td>\n<td>Page updated; may be logged if substantive<\/td>\n<\/tr>\n<tr>\n<td>AI-assistance disclosure question<\/td>\n<td>Which page + what you want clarified<\/td>\n<td>Confirm whether AI-assisted drafting was used and whether the human review checklist and citation rules were applied<\/td>\n<td>Trust notes \/ editorial note updated as needed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Checklist_how_we_weigh_a_correction_request\"><\/span>Checklist: how we weigh a correction request<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When we review a request, we informally consider its urgency and potential risk. Use the same factors to submit a clear, actionable report:<\/p>\n<ul>\n<li><strong>Specificity:<\/strong> did you include the exact quote and its location (heading\/paragraph)? This matters most \u2014 vague reports are the biggest bottleneck.<\/li>\n<li><strong>Evidence quality:<\/strong> is the source primary or official, and directly relevant to the claim?<\/li>\n<li><strong>Proposed replacement:<\/strong> did you provide corrected wording we can use with minimal editing?<\/li>\n<li><strong>Impact:<\/strong> does the issue affect decisions, compliance, or day-to-day workflow?<\/li>\n<li><strong>Scope clarity:<\/strong> is this one claim, or does it point to a broader rewrite?<\/li>\n<\/ul>\n<p>We use these considerations for corrections and general content updates, prioritizing operational impact.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Templates_you_can_copy\"><\/span>Templates you can copy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Template_1_Factual_correction\"><\/span>Template 1: Factual correction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Subject:<\/strong> Correction request \u2014 [Page URL]<\/p>\n<p><strong>Message:<\/strong> I&#8217;m requesting a correction on this page: [URL]. The sentence &#8220;[quote]&#8221; appears under [heading]. Proposed replacement: &#8220;[replacement]&#8221;. Source: [link]. Reason: [1\u20132 lines]. If this is substantive, please update the change log and last reviewed date.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Template_2_Outdated_process_update\"><\/span>Template 2: Outdated process update<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Subject:<\/strong> Update request \u2014 process changed \u2014 [Page URL]<\/p>\n<p><strong>Message:<\/strong> This section looks outdated: [URL + heading]. What changed: [describe]. Effective date (if known): [date]. Supporting reference: [link]. Suggested new steps: [bullets].<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Template_3_AI-assistance_disclosure_clarification\"><\/span>Template 3: AI-assistance disclosure clarification<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Subject:<\/strong> Trust note clarification \u2014 AI-assisted drafting disclosure \u2014 [Page URL]<\/p>\n<p><strong>Message:<\/strong> On [URL], can you confirm whether AI-assisted drafting was used and whether a human review checklist was applied? If yes, please add or confirm the disclosure and citation rules in the trust notes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_pitfalls\"><\/span>Common pitfalls<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Vague reports:<\/strong> &#8220;this seems wrong&#8221; without the exact quote slows everything down.<\/li>\n<li><strong>Screenshots without text:<\/strong> images are hard to verify and copy. Paste the exact sentence and URL instead.<\/li>\n<li><strong>No source attached:<\/strong> without a supporting reference, we can&#8217;t responsibly change a factual claim.<\/li>\n<li><strong>Confusing preference with error:<\/strong> if you&#8217;d simply frame something differently, label it as editing feedback, not a factual correction.<\/li>\n<li><strong>Assuming silent edits happen:<\/strong> we document meaningful changes through a change log so readers can track what moved.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"How_to_get_a_faster_response\"><\/span>How to get a faster response<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li><strong>Pinpoint the claim:<\/strong> quote it and name the heading it&#8217;s under.<\/li>\n<li><strong>Provide paste-ready replacement text:<\/strong> one clean paragraph beats a long explanation.<\/li>\n<li><strong>Use a primary source when possible:<\/strong> official documentation outweighs commentary.<\/li>\n<li><strong>State the impact:<\/strong> tell us what decision the error could affect \u2014 workflow, compliance, or outreach practice.<\/li>\n<li><strong>Ask for the right artifact:<\/strong> for substantive issues, request a change log entry and a refreshed last reviewed date.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Legal_and_ethical_use\"><\/span>Legal and ethical use<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Heartbeat.ai resources are written for operational use involving healthcare provider outreach and contact data. We don&#8217;t provide medical or legal advice. If your use of this guidance involves privacy, outreach consent, or data handling, consult your own counsel and follow applicable laws and platform policies.<\/p>\n<p>For correction requests involving personal data, don&#8217;t include sensitive personal information. Share only the minimum detail needed to identify the page and issue.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Evidence_and_trust_notes\"><\/span>Evidence and trust notes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This page is part of our trust methodology cluster. For the broader standards behind how we write, review, and maintain resources, see <a href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/\">Heartbeat.ai trust methodology<\/a>.<\/p>\n<p>We align our editorial intent with <a href=\"https:\/\/developers.google.com\/search\/docs\/fundamentals\/creating-helpful-content\">Google&#8217;s guidance on creating helpful, reliable, people-first content<\/a>.<\/p>\n<p><strong>Definition used on this page:<\/strong> a &#8220;substantive&#8221; change is any edit that changes meaning, guidance, or a factual claim \u2014 not just formatting.<\/p>\n<p><strong>On AI-assisted drafting:<\/strong> some pages may be drafted with AI assistance, but publication requires human review against a checklist covering clarity, sourcing, safety, and operational usefulness. Factual claims should be supported by a source link where feasible, and substantive updates refresh the change log and last reviewed date.<\/p>\n<section class=\"aeo-faq\">\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Where_do_I_send_a_correction_request\"><\/span>Where do I send a correction request?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use the <a href=\"http:\/\/heartbeat.ai\/resources\/company\/contact\/\">Heartbeat.ai contact page<\/a>. Include the page URL, the exact quote, your proposed replacement, and a supporting source.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Do_you_keep_a_change_log\"><\/span>Do you keep a change log?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. When an update is substantive (meaning it changes guidance, facts, or interpretation), we document it in a change log so readers can see what changed.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_does_%E2%80%9Clast_reviewed%E2%80%9D_mean\"><\/span>What does &#8220;last reviewed&#8221; mean?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Last reviewed indicates the most recent date a human reviewed the page for accuracy, clarity, and relevance\u2014even if no edits were required.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_fast_are_corrections_applied\"><\/span>How fast are corrections applied?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Timing depends on complexity and verification needs. Minor fixes can be quick; factual or process changes may require source checks and broader consistency review across related pages.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Will_you_remove_content_if_its_disputed\"><\/span>Will you remove content if it&#8217;s disputed?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If a claim can&#8217;t be supported or is materially misleading, we will revise or remove it. If it&#8217;s a matter of interpretation, we may clarify language and add context rather than delete.<\/p>\n<\/section>\n<h2><span class=\"ez-toc-section\" id=\"Next_steps\"><\/span>Next steps<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Submit a correction using the <a href=\"http:\/\/heartbeat.ai\/resources\/company\/contact\/\">editorial contact method<\/a> with the exact quote, replacement text, and source.<\/li>\n<li>Review our broader standards in the <a href=\"http:\/\/heartbeat.ai\/resources\/trust-methodology\/\">trust methodology hub<\/a>.<\/li>\n<li>If you want to evaluate Heartbeat&#8217;s workflow for finding provider contact data, start here: <a href=\"https:\/\/heartbeat.ai\/signup\">create a Heartbeat.ai account<\/a>.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><b>About the Author<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"http:\/\/heartbeat.ai\/resources\/author\/ben-argeband\"><span style=\"font-weight: 400;\">Ben Argeband<\/span><\/a><span style=\"font-weight: 400;\"> is the Founder and CEO of Swordfish.ai and Heartbeat.ai. With deep expertise in data and SaaS, he has built two successful platforms trusted by over 50,000 sales and recruitment professionals. Ben&#8217;s mission is to help teams find direct contact information for hard-to-reach professionals and decision-makers, providing the shortest route to their next win. Connect with Ben on <\/span><a href=\"https:\/\/www.linkedin.com\/in\/ben-m-argeband-2427a8a3\/\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><br \/>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Article\",\"about\":[\"Heartbeat.ai\",\"corrections\",\"updates\"],\"author\":{\"@type\":\"Person\",\"jobTitle\":\"Founder & CEO of Heartbeat.ai\",\"name\":\"Ben Argeband\"},\"headline\":\"Corrections Policy (Heartbeat.ai): Request Fixes, See Change Logs, and Track Last Reviewed\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/heartbeat.ai\/resources\/trust-methodology\/corrections-update-policy\/\",\"@type\":\"WebPage\"},\"publisher\":{\"@type\":\"Organization\",\"name\":\"Heartbeat.ai\",\"url\":\"https:\/\/heartbeat.ai\"}}<\/script><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use the Heartbeat.ai contact page. 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